Volkswagen of Ocala - Service Center

Volkswagen of Ocala responded

Thank you for your positive feedback! We’re delighted to hear that Fez was helpful and kept you informed throughout the process. It’s also great to know that you found the video of your car and the mechanic’s insights impressive. We strive to provide transparent and thorough service, and we’re glad that resonated with you. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again!

Volkswagen of Ocala responded

Thank you for the fantastic review! We’re delighted to hear that Fez consistently provides you with premier service and works efficiently to get you in and out in a reasonable time. If you need anything else or have any questions, feel free to reach out. We look forward to your next visit! 👍🏽😊

Volkswagen of Ocala responded

Thank you for your outstanding review! We’re thrilled to hear that you consider us the best VW dealership around and that you found our service prompt, honest, and efficient. We’re also glad to know that our team was effective in keeping you informed. If you need anything further or have more questions, please don’t hesitate to reach out. We look forward to your next visit!

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that our service department is a key factor in your decision to shop with us. Providing excellent service is our top priority, and your feedback truly motivates us. We look forward to serving you again in the future!

Volkswagen of Ocala responded

Thank you for your fantastic review! We’re delighted to hear that our staff and service have consistently exceeded your expectations. It’s wonderful to know you’re so satisfied with your experience at Volkswagen of Ocala. We look forward to continuing to serve you and appreciate your loyalty!

Volkswagen of Ocala responded

Thank you for sharing your experience with us, we sincerely appologize for the communication issues and being unable recreate your concerns. We’ve reached out to you directly to discuss the issues you encountered and to ensure we address all of your concerns thoroughly. We value your feedback and are committed to improving our communication and service. Please feel free to contact us if you have any additional questions or need further assistance.

Volkswagen of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear that your Volkswagen Beetle is running like new and that you’re satisfied with our service. If you need anything else or have any questions in the future, please don’t hesitate to reach out.

Volkswagen of Ocala responded

Thank you so much for your positive feedback! We're thrilled that you had a great experience with our team. We're glad you appreciate our car wash perk—it's our pleasure to provide that extra touch of care for your vehicle. If there's anything else we can do to enhance your visits please don't hesitate to reach out. We look forward to welcoming you back again soon!

Volkswagen of Ocala responded

Thank you for your feedback! We're thrilled to hear that you've had great experiences with our service and communication at the dealership. Your satisfaction means a lot to us. Regarding your concern about being asked to buy a new car during service visits, we apologize if this has made your experience less enjoyable. We aim to provide excellent service without any pressure to purchase. Your feedback helps us improve, and we'll take this into consideration to ensure that future visits are more focused on meeting your service needs. If there's anything else you'd like to discuss or if there's a specific way we can enhance your experience further, please don't hesitate to reach out. We appreciate your patronage and look forward to continuing to serve you in the future.

Volkswagen of Ocala responded

Thank you for your kind words! We're glad to hear you appreciated our thorough diagnostics and the service video. Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again!