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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
June 20, 2023
It was a wonderful experience buying my new Atlas from Volkswagen and working with Shawn. We were in and out with a new car in about 2 hours. Thank you Shawn and team for making the process easy and eff Volkswagen and working with Shawn. We were in and out with a new car in about 2 hours. Thank you Shawn and team for making the process easy and efficient! More
by Meghann
Employees Worked With
June 20, 2023
my loan rate was 2 1/2 points up from the car brought in i bought 6 mo.ago was not told of the new rate. i bought 6 mo.ago was not told of the new rate. More
by obrien3601
Verified CustomerJune 20, 2023
I began doing business with Volkswagen of Ocala since 2014. I have nothing but good things to say. Malaun has always been my service advisor, and he is awesome. He has always gone above and beyond to 2014. I have nothing but good things to say. Malaun has always been my service advisor, and he is awesome. He has always gone above and beyond to ensure my satisfaction. Cecili helped me with my most recent purchase, and she was awesome as well. She was very knowledgeable, didnt make us feel pressured at all, and did her best to accomodate us. Always a good experience, thank you. More
by frankiedavid78
Employees Worked With
Malaun Humbert, Cecili Ortiz
June 16, 2023
Amazing dealership with amazing service. I highly recommend. Ask for Shawn when you go. He will take good care of you. I highly recommend. Ask for Shawn when you go. He will take good care of you. More
by ben.marciano
Employees Worked With
June 14, 2023
Great customer service. Felt like a priority, Danny made sure I understood my vehicles service needs and worked with me on getting them done. Felt like a priority, Danny made sure I understood my vehicles service needs and worked with me on getting them done. More
by cassandralricher03
Employees Worked With
June 13, 2023
Tactful, accommodating, and personable. I feel at home there. Mind the fact I was there 3.5 hours during all the services needed. Very happy, best service shop ever! I feel at home there. Mind the fact I was there 3.5 hours during all the services needed. Very happy, best service shop ever! More
by The Kunk
Employees Worked With
Malaun Humbert, Malaun Humbert
