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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
June 26, 2023
Awesome! ! Thanks so much for all the help Very attentive and professional all the time ! Thanks so much for all the help Very attentive and professional all the time More
by visade99
June 25, 2023
Friendly, curious, timely, thorough The dealership was also clean, was informed about my car in timely fashion. I would recommend them in the future. also clean, was informed about my car in timely fashion. I would recommend them in the future. More
by ARNEA98
Verified CustomerJune 24, 2023
Awesome service Caleb was very helpful, attentive and responsive to all my questions, inquiries and needs responsive to all my questions, inquiries and needs More
by MCABRAL1030@GMAIL.COM
June 24, 2023
This experience has been hands down, the BEST I have ever had with a purchase of a car. Shawn & Irish were GREAT!! had with a purchase of a car. Shawn & Irish were GREAT!! More
by aegirl834
June 23, 2023
Had an issue checking my car in, I had an assigned service writer, only him could check me in, sorry that does not work for me! service writer, only him could check me in, sorry that does not work for me! More
by PEDROCARRASCO01
June 21, 2023
I was in Ocala from Alabama buying a house. I needed service and thought my clutch was going out. Malaun ordered me a van for an Uber to take me back to my hotel because I had my 173-pound Grea I needed service and thought my clutch was going out. Malaun ordered me a van for an Uber to take me back to my hotel because I had my 173-pound Great Dane with me. I expected to be waiting, maybe till the next day to get my car back. I was extremely impressed by the inspection video that I received. I have never had that experience previously. I was shocked when I was called to let me know that my car was done in a couple of hours! That is the very best experience I have ever had at a car dealership. Thank you so much! More
by moby24052
Employees Worked With
Malaun Humbert, Malaun Humbert
June 21, 2023
Danny, my advisor, is top notch. As a service advisor myself, he was patient, beyond thorough, and attentive! Provided me w info I didn’t have, and was able to give me and my vehicle As a service advisor myself, he was patient, beyond thorough, and attentive! Provided me w info I didn’t have, and was able to give me and my vehicle the type of bespoke care the industry is lacking in. More
by Nic
Employees Worked With
June 21, 2023
Great experience and great car! Shawn was awesome to work with and we are very happy with everyone that we worked with! Shawn was awesome to work with and we are very happy with everyone that we worked with! More
by lpapan7
