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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
July 15, 2023
Everything was great other than my car was not complete when I arrived to pick up. Callouts are inevitable. when I arrived to pick up. Callouts are inevitable. More
by genekinne
Verified CustomerEmployees Worked With
July 14, 2023
My experience was above and beyond any other. From the time I arrived, I was always in good hands. From the time I arrived, I was always in good hands. More
by Grannyg1953
Employees Worked With
July 13, 2023
Danny is a great service manager and always listens. He is refillable, dependable, and listens to what you say. He also covers all of the work done and what was corrected. He is refillable, dependable, and listens to what you say. He also covers all of the work done and what was corrected. More
by SREHSEBT
Employees Worked With
July 12, 2023
Shawn provided terrific attention to the details needed to guide our transaction to a successful conclusion. Not only did he keep the deal on track and moving forward but he did so in a record for us 3 hou to guide our transaction to a successful conclusion. Not only did he keep the deal on track and moving forward but he did so in a record for us 3 hours 5 minutes. The financials were wrapped in another 90 minutes. We were very pleased with how quickly and painlessly the entire exercise concluded. The stand up comic that handled the financials was a hoot. Nice touch. Overall we credit Shawn with a yeoman’s effort in customer satisfaction. More
by jamesfpatterson
Employees Worked With
July 11, 2023
Very respectful and took time to work with me. Very Professional came in got what I wanted. Thanks Mr Shawn Very Professional came in got what I wanted. Thanks Mr Shawn More
by Courtneypatterson1
Employees Worked With
July 08, 2023
Danny in service is an asset to your Company! We always love Prince he take’s good care of customers . We always love Prince he take’s good care of customers . More
by VSPDESIGNS
July 07, 2023
My service advisor, Daniel, is consistently knowledgeable, friendly and polite. The complimentary wash is always done to a very high standard knowledgeable, friendly and polite. The complimentary wash is always done to a very high standard More
by kevinsloan0610
July 06, 2023
The staff was very pleasant and made the experience very easy. Very happy with my new car to me. easy. Very happy with my new car to me. More
by tblakeslee2
Employees Worked With
July 05, 2023
Great service enjoyed my visit car is great. Thank you, Shawn. you did a good job Thank you, Shawn. you did a good job More
by Jimc130
