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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
Verified Customer
July 26, 2023
Shawn was persistent keeping the transaction moving to conclusion. We arrived at 11 AM and headed home with our purchase shortly after 3 PM. We’ve purchased many vehicles over the years. This was the quic conclusion. We arrived at 11 AM and headed home with our purchase shortly after 3 PM. We’ve purchased many vehicles over the years. This was the quickest. Very good experience. More
by jamesfpatterson
Employees Worked With
July 26, 2023
Work was done as expected and everyone was very nice and helpful. Appreciate everyone’s help. helpful. Appreciate everyone’s help. More
by tessacake
Employees Worked With
July 25, 2023
A friendly & clean dealership. Great service by all who work there. They always try to accommodate you with appointment times, prices and transportation when needed. Great service by all who work there. They always try to accommodate you with appointment times, prices and transportation when needed. More
by julianemezo7
Employees Worked With
July 24, 2023
Everyone at the dealership is very courteous and helpful. We would be happy to buy from them again. We would be happy to buy from them again. More
by 13mendozarobert
July 24, 2023
The Dealership was very clean and had a variety of options to choose from. The sales team did a great job of working with us to get the car we wanted within our price range. options to choose from. The sales team did a great job of working with us to get the car we wanted within our price range. More
by anon
July 23, 2023
$2,000. 00 to fix a motor and switch, both worked when I went in. Then, they gave it back to me with the xxxxin window down! Idiots. I 00 to fix a motor and switch, both worked when I went in. Then, they gave it back to me with the xxxxin window down! Idiots. I More
by gibo1218
Employees Worked With
Malaun Humbert
July 21, 2023
Sitting in the dealership, for me, is comparable to "Sunday Drives" when I was five. I was too short to see out the window, but the rust holes in the floor board kept me occupied. I don't know where yo "Sunday Drives" when I was five. I was too short to see out the window, but the rust holes in the floor board kept me occupied. I don't know where you are with my car, however, viewing the tv, and watching the bustling of the employees is entertaining, And, usually, a salesperson inquires, "How am I enjoying my current vehicle?" Depending on my response, this VW dealership visit may include test driving one or two cars. In fact, I have been known to end my visit leaving in a different car, altogether. How exciting is that! So, for me, it is a joy to visit the VW Dealership. And, thank you for asking for my opinion. More
by WE N DY
