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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
November 06, 2023
Kind and attentive. Felt comfortable Looking forward continued transaction.. comfortable with his demeanor and I like him. Felt comfortable Looking forward continued transaction.. comfortable with his demeanor and I like him. More
by huhjmd
Verified Customer
November 06, 2023
As usual great service. As usual too much paperwork. They make a very nice car. As usual too much paperwork. They make a very nice car. More
by samferguson
Employees Worked With
November 04, 2023
Pros and cons about the car and the way my questions were answered.. Although the follow up with the manager was much better. answered.. Although the follow up with the manager was much better. More
by CARLSTER21
November 02, 2023
VW of Ocala was a nice dealership to work with that is why we purchased 2 Jetta’s why we purchased 2 Jetta’s More
by Ssarles24
Employees Worked With
November 01, 2023
Shawn, Chris and Joseph went above and beyond to get the car I wanted. I appreciate their time and patience. car I wanted. I appreciate their time and patience. More
by brischana
October 30, 2023
Great salesman,offered to do more for us then any other salesman we ever had. Also Danny in service writer is great.The dealership is always clean and everyone is friendly.Great service department also. Th salesman we ever had. Also Danny in service writer is great.The dealership is always clean and everyone is friendly.Great service department also. That is why towe come from Perry, fl.to your dealership. More
by pstines1
Employees Worked With
Other Employees :
Frank Bradley
October 30, 2023
Car dealership for additional car love today. Thank you Danny Schlenker for going up and beyond as usual. Danny has been my service guy since 2009! I highly recommend going here to service or purc Thank you Danny Schlenker for going up and beyond as usual. Danny has been my service guy since 2009! I highly recommend going here to service or purchase vehicles . Especially for service! I appreciate you Danny! #volkswagenofocala #vwocala Volkswagen of Ocala. I was in for tires, battery, air filter, alignment etc. over the last few weeks. Danny and service always goes the extra mile More
by Katherine S
Employees Worked With
October 28, 2023
Danny in service took wonderful care of me. Even when your dealership did not offer loaner vehicles for my use, he arranged with Uber to get me home and to return to the dealership to pick up m Even when your dealership did not offer loaner vehicles for my use, he arranged with Uber to get me home and to return to the dealership to pick up my new ID-4. Thanks, Danny! More
by JDEANMCNAMARA
Employees Worked With
Other Employees :
Carlos, your EV "Whisperer" (technician/guru)
October 28, 2023
Miss Ortiz was the best. From the initial greeting, through negotiations and answering questions, she was thorough, professional, maintaining a great positive attitude, and g From the initial greeting, through negotiations and answering questions, she was thorough, professional, maintaining a great positive attitude, and got the job done. I believe that of all the new vehicles I have purchased over the last 55 years, this has been my best experience. More
by DavidBirge
Employees Worked With
Michael "Irish" Bedaw, Cecili Ortiz
