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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
December 11, 2023
Danny is great! Gets me in on time, makes sure I'm comfortable lets me know whats going on. Thanks Danny.... * Tried to answer the optional questions below, soft Gets me in on time, makes sure I'm comfortable lets me know whats going on. Thanks Danny.... * Tried to answer the optional questions below, software would not allow me to answer* More
by SUZYBILLY
Verified CustomerEmployees Worked With
December 10, 2023
Great service, very professional I will recommend the dealership they finishing a timely manner Danny was nice dealership they finishing a timely manner Danny was nice More
by tigerljiii
Employees Worked With
December 10, 2023
Friendly staff, easy to get an appointment Jerrell (spelling?) was extremely helpful in shuttling me to and from my hotel. (spelling?) was extremely helpful in shuttling me to and from my hotel. More
by heatherarobertson
December 09, 2023
Mike Allen was great to work with when I had my vehicle in recently for service. in recently for service. More
by traci98mason
December 08, 2023
They went above and beyond to meet my needs and get me in the perfect vehicle. We are beyond happy with the level of service provided and the professionalism displayed during our interactions. the perfect vehicle. We are beyond happy with the level of service provided and the professionalism displayed during our interactions. More
by gearchief06
December 05, 2023
Best service department I've ever experienced! When you bring your vehicle for service they're processed management is exceptional. When you bring your vehicle for service they're processed management is exceptional. More
by rdavis381
Employees Worked With
Malaun Humbert, Malaun Humbert
December 04, 2023
The VW dealership is very responsive and easy to work with. Everyone is pleasant and helpful. They communicate well and with thoroughness about the car problems and the cost. Your customer service is the with. Everyone is pleasant and helpful. They communicate well and with thoroughness about the car problems and the cost. Your customer service is the best! You're doing a great job. More
by tishnjerry
Employees Worked With
First Milaun, who left and then Tyler.
