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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,571 reviews

January 12, 2024

He was very professional, friendly easy to communicate with , helped me with the issue I was having with the vehicle More

by JANMARTINEZ7
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 12, 2024 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

January 12, 2024

Always a great experience, but hate I waited 4 hours for an oil change even after having an appointment. More

by ANGIE_LOVE2LOVE
Recommend Dealer
Yes
Employees Worked With
Trent
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Jan 15, 2024 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us a review, we are so glad you enjoyed your experience overall. We do appologize for the time it took to complete your service. Anytime we have your vehicle in for service we always do a multipoint inspection to be sure it is safe and working properly. We will certainly make adjustments to our scheduling to help eliminate this issue but we want to make sure our techs have enough time to fully go over the vehicle.

January 11, 2024

Shawn and Dominick great to work withe and put to rest any concerns we had about our car purchase experience. We love our new Tiguan and would recommend this dealership to our friends and family. They are More

by RKail07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance team, Dominick Ferrara
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Jan 12, 2024 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed your experience with our team, it was a pleasure to work with you. Thank you so much for leaving us a 5 star review!

January 09, 2024

When they shine they shine Helpful Knowledgeable Get the job done And always the free car wash let it shine More

by lindaandfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Volkswagen of Ocala responded

We are so glad you enjoyed your experience wit us, thank you for the 5 star review!

January 09, 2024

Great service and experience over all. I enjoy coming here for service and never have issues. More

by meortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecili Ortiz
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Jan 10, 2024 -

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us a 5 star review, we are so glad you enjoyed your experience with us!

January 08, 2024

After looking through the market area, I was able to locate the vehicle I was looking for at Volkswagen of Ocala. Shawn worked with me over the phone, via text, e-mail, and in person to get us out the d More

by kate.howick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Volkswagen of Ocala responded

Shawn is great and we are very lucky to have him. Congratulations on the new car and thank you for taking the time to leave us such an awesome 5-star review!

January 07, 2024

Great service Irish was extremely help full I would recommend him to anyone who is considering purchasing a VW. If anyone asks me what salesperson to see I would always recomend Irish to them. The over More

by dieterfoster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Irish" Bedaw, Parker Maddox
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Jan 08, 2024 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed working with Irish. Thank you so much for leaving us a 5 star review, it means a lot to us!

January 06, 2024

I am so Thankful to Shawn and TJ at VE Ocala! !! I do not have to worry about getting to where I need to be!!! 💪🏼 More

by ckkodiac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2024 -

Volkswagen of Ocala responded

Congratulations and thank you for choosing! We appreciate you leaving us a 5-star review!

January 05, 2024

It was good. Will come back for the next service appointment when it is due. More

by MCDONALD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jan 06, 2024 -

Volkswagen of Ocala responded

We appreciate you choosing us to service your vehicle. Thank you for the 5-star review!

January 04, 2024

Caleb would not accept my coupon for an oil change. It was valid and from your own website. Caleb gave me a lame excuse saying the $69 coupon was excluded but the Atlas wasn’t excluded from the fine pr More

by tjcain2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Volkswagen of Ocala responded

Please accept our sincerest apologizes for the miscommunication that occurred during your visit, we never want any of our guest to feel the way you did upon leaving our dealership. Our service manager Danny has reached out to you to personally appologize and apply a credit to your account for your next visit. Please do not hesitate to reach out to us with any further questions or concerns.

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