Volkswagen of Ocala

Fantastic Customer Service. The staff at Volkswagen of Ocala is Awesome. They will go above and beyond to take care of there customers. Would definitely recommend Sales, Service The staff at Volkswagen of Ocala is Awesome. They will go above and beyond to take care of there customers. Would definitely recommend Sales, Service and Parts. More

A 10 in my book. Danny Schlenker at the service desk, awesom Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustwo Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustworthy. More

The Best Dealership! I'm a repeat customer to Ocala VW and will always be a customer. Its so easy to buy a vehicle from here they treat you very good unlike a lot of deale I'm a repeat customer to Ocala VW and will always be a customer. Its so easy to buy a vehicle from here they treat you very good unlike a lot of dealerships. The service Dept is the best I have ever had to deal with and will only deal with. Danny and Shawn are the best but most of my dealings have been with Danny and he's awesome. I know I can trust Danny when he says there is a problem and I need whatever it may be. Trust is very big with me and I know Danny is 100% trustworthy on what he does and how he goes about it. The service dept is great at Ocala VW and hope they keep up the great work that all of the guys there do! One last thing Danny the APR tech is very professional and glad he was the one that worked on my GTI. All around just a great dealership to deal with! More

Stress free car buying experience! I am always weary about car shopping because I always feel like I'm going to get duped in some way. I don't feel this way at all about Volkswagen of O I am always weary about car shopping because I always feel like I'm going to get duped in some way. I don't feel this way at all about Volkswagen of Ocala. Everybody is eager to answer your questions and are very knowledgeable about their products. The service waiting area is very comfortable with plenty of refreshments! I would definitely recommend this dealership More

Best service department hands down. I purchased a brand new Beetle in December from this dealership . this is my second brand new bug from there and I have gone to the service department I purchased a brand new Beetle in December from this dealership . this is my second brand new bug from there and I have gone to the service department at this dealership since 2009 when I still had my used Beetle. Danny has been my go to guy on all three of my beetles for service. He is polite, efficient,honest and patient when explaining any and all work that needs to be done . He goes up and beyond with his customer service and he is the reason why I decided to purchase my vehicles at this dealership . More

Volkswagen of Ocala Volkswagen of Ocala. I honestly can't say enough about the team of professionals they have working there. I've never bought a car from them but the Volkswagen of Ocala. I honestly can't say enough about the team of professionals they have working there. I've never bought a car from them but the Volkswagen I do own they take care of and treat like it's their own. From the moment I walk in for my appointment till the time I leave is nothing short of a very smooth transition. They always keep me updated as how my car is coming along. I would hate to buy any other make of vehicle knowing I would lose the VW service dept. Thank you to Danny, Mike and the staff that actually work on my car. Blessed More

Answered my questions in plain English, so I understood ever I needed information on the process for turning in a leased VW, and information on lease verses buy for the next time and much more. Merak took the I needed information on the process for turning in a leased VW, and information on lease verses buy for the next time and much more. Merak took the time to explain in a Way that I understood. Now, God willing, I know that even though I live in N.Y., I can lease or purchase my next NEW, FULLY LOADED, VW in FLORIDA, when my current lease is done, at the end of the year. I just hope Merak is still working there when the time comes. More

Quick check before I take a trip that is over 1300miles one I have never been treated so good at a VW Service department before. I am in my late 70's, and I am getting ready to take a 1300 plus mile trip by I have never been treated so good at a VW Service department before. I am in my late 70's, and I am getting ready to take a 1300 plus mile trip by myself. I went into the service department, and was treated like family. The Service Manager, Mike Allen, heard me and asked a technician to make sure all fluids were checked, as well as the tire pressure, and topped it off with a compliment car wash. I have been driving VW's since the early 70's, and again, have never been treated that good. And it was all free to me. More

Rough transmission. Traveling from Texas. 2015 Golf rough downshift coming up to stoplight. Shawn Vogt diagnosed the problem and suggested solutions within five minutes w Traveling from Texas. 2015 Golf rough downshift coming up to stoplight. Shawn Vogt diagnosed the problem and suggested solutions within five minutes while they were busy and no charge. Excellent service especially while on vacation for what I thought was a serious condition. More

I found my dream car! I've always wanted a convertible and had many cars with a sunroof over the years. I have always loved the beetle convertible but couldn't afford a bra I've always wanted a convertible and had many cars with a sunroof over the years. I have always loved the beetle convertible but couldn't afford a brand new one. I saw a used certified pre-owned on the vw Ocala website. I was weary because pictures can be deceiving, we arrived and the car was immaculate, and better than I imagined, it looked brand new and not one scratch on it. Christine the Internet sales manager was awesome as well as Nikki, the finance person. I love my new car!!! , More