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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
October 14, 2020
The overall experience at the dealership was warm, friendly and inviting. I went to have my 2019 Tiguan serviced but ended up driving home a new 2020 Tiguan. Truly, from the gentleman who greeted me i friendly and inviting. I went to have my 2019 Tiguan serviced but ended up driving home a new 2020 Tiguan. Truly, from the gentleman who greeted me in the service entrance, inside service manager, sales and finance staff, all were courteous and charming to deal with. More
by Beth
Employees Worked With
Victor Haddad
September 21, 2020
Phenomenal!!! This was by far the best and easiest car experience ever. Jason and Joe are amazing!! Thank you so much!! I will definitely recommend anyone looking for a vehicle to come straight to you guy experience ever. Jason and Joe are amazing!! Thank you so much!! I will definitely recommend anyone looking for a vehicle to come straight to you guys!! More
by Cguy
Employees Worked With
Jason Norvel, Joe F.
September 20, 2020
Mister Maldonado is Alexander the Great. Easy to work with, personable, knowledgeable, and very friendly. Great at customer service. A pleasure to do business with him. with, personable, knowledgeable, and very friendly. Great at customer service. A pleasure to do business with him. More
by Mhoueix
Employees Worked With
Alexander Maldonado
September 17, 2020
Alvin W. and Joe F. were both top-notch! Excellent customer service that made the car-buying experience a pleasure from beginning to end. I highly recommend doing business with Volkswagen of Ocala. customer service that made the car-buying experience a pleasure from beginning to end. I highly recommend doing business with Volkswagen of Ocala. More
by dcaveda
Employees Worked With
Alvin Wheeler
September 09, 2020
Victor Haddad is a very good salesman!Friendly, helpful, Victor Haddad is a very good salesman! Friendly, helpful, and persistent! A pleasure to do business with. I came in for service and Jeremy was very Victor Haddad is a very good salesman! Friendly, helpful, and persistent! A pleasure to do business with. I came in for service and Jeremy was very helpful. More
by Sully2126
Employees Worked With
Victor Haddad
September 05, 2020
Victor is an asset to Ocala VW. He listens to what you Victor is an asset to Ocala VW. He listens to what you are looking for and goes out of his way to help you. Thank you Victor is an asset to Ocala VW. He listens to what you are looking for and goes out of his way to help you. Thank you More
by Millie
Employees Worked With
Victor Haddad
August 29, 2020
This is my 2nd purchase from Ocala VW. we went in looking and ended up buying, It was still a very pleasant experience and Sandy was great!. Looking for to my future visit to this dealership. looking and ended up buying, It was still a very pleasant experience and Sandy was great!. Looking for to my future visit to this dealership. More
by pb
Employees Worked With
Sandra Cubit
August 25, 2020
This was our second purchase from Volkswagen of Ocala. Both times the sales representatives were friendly but not pushy. This purchase was for our 17 year old daughter. She is very happy with her Passat! Both times the sales representatives were friendly but not pushy. This purchase was for our 17 year old daughter. She is very happy with her Passat! Dealership was busy and took quite a while, but everyone involved was kind, accommodating and friendly. More
by The Geiger’s
Employees Worked With
Spencer Steele, Gene Pilarczyk, Alexander Maldonado, Marek Struller
August 10, 2020
Excellent experience I started my purchase experience by finding a vehicle I was interested in through their internet site. They contacted me and I made an appointment wi I started my purchase experience by finding a vehicle I was interested in through their internet site. They contacted me and I made an appointment with Alvin. He is an excellent salesperson. I have purchased more than one vehicle from this dealership and have my vehicles serviced there. This dealership is a cut above any others I have dealt with. More
by JTAnthony
Employees Worked With
Danny Schlenker
