Volkswagen of Ocala

From the moment I arrived till the time I left in a new 2024 Tiguan SE R-line what an incredible wonderful experience. Connor understands what excellent customer service is. He listened to me, my thoughts 2024 Tiguan SE R-line what an incredible wonderful experience. Connor understands what excellent customer service is. He listened to me, my thoughts between the Atlas an Tiguan. Amazing young man, salesperson and an asset to your dealership!!! More

We moved from Ohio to the area in 2022 with our VW Atlas. Danny was my first service technician, and now the service manger. While service team is great, Danny really stands out. Recently my car was in f Danny was my first service technician, and now the service manger. While service team is great, Danny really stands out. Recently my car was in for a service recall. Out of the blue, Danny called us and asked that we bring to car back in because the software update didn’t look quite right. He provided me with some accommodations for the inconvenience. While not necessary he made me feel valued as a customer. This is why I choose to drive 45 minutes to this dealership than one closer to my home. You will not regret working with this outstanding service team. More

Shawn Girton was an excellent salesperson! He helped me find the perfect car that suits me, and because of him I LOVE MY CAR!!!! I am very happy with my experience of working with Shawn! He un He helped me find the perfect car that suits me, and because of him I LOVE MY CAR!!!! I am very happy with my experience of working with Shawn! He understood my needs, and preferences, the entire process was smooth and enjoyable! I highly recommend Shawn and Volkswagen of Ocala to anyone that's interested in Volkswagen and needs a car! More

They are the only vw dealer kinda close so they better be good They are friendly in all departments They try to get you in and out Usually help solve issues fast good They are friendly in all departments They try to get you in and out Usually help solve issues fast More

The people here are very accommodating and very efficient with how they get things done with how they get things done More

I have bought three vehicles at Volkswagen of Ocala. They have gone above and beyond my expectations. They did what they said they would do every time. After the sale every one of the salesman and servi They have gone above and beyond my expectations. They did what they said they would do every time. After the sale every one of the salesman and service guys had the time to speak with me answer any questions and just be professional every time. This dealership gets brand loyalty and creating Longterm relationships. My salesman Shawn listened to our concerns offered us options and put together a great deal. Chris in management was friendly and professional. Fez and TJ in Finance put us into a great bank and gave no nonsense options to keep us in a good place Longterm. They all know what they're doing. Danny and the whole service Team never missed a beat. I've trusted them for years. I have delt with other dealerships in the aera but none of them compared to Volkswagen of Ocala. If you're in the car market do yourself a favor and check them out, you won't be disappointed. More

Had an oil change and tire rotation also had an issue with my driver side seat and it was taken care off. with my driver side seat and it was taken care off. More

Very nice waiting room. Friendly and proficient service. My Taos was ready when promised. I will definitely use them again. Friendly and proficient service. My Taos was ready when promised. I will definitely use them again. More

They work on it til it was done got the wrong part for different car.. works great now thank you. different car.. works great now thank you. More

When ever my husband & I go to the VW dealership in Ocala, we are treated with outmost respect by all of the employees. Greeted as we come in and we’re made sure that we understand everything that is h Ocala, we are treated with outmost respect by all of the employees. Greeted as we come in and we’re made sure that we understand everything that is happening with our car. From basic maintenance to buying a car, the staff is there to make sure your needs are taken care of the best they can provide. The dealership itself is clean and the waiting room comfortable. We have been going to this dealership for 15 years now and we highly recommend them for buying a car and/or servicing your car. More