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Volkswagen of Ocala

Ocala, FL

4.8
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,571 reviews

March 10, 2022

The service was good my only complaint is the wait. I was there over 3 hours More

by RUSCHEILHILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
Mar 11, 2022 -

Volkswagen of Ocala responded

We are sorry about the wait time. Hopefully next time will be quicker and we can earn 5 stars.

March 09, 2022

Heather was great on keeping me informed with everything they were doing on my car. More

by PAULAMEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 09, 2022

I appreciate their efficiency and friendliness. Everything is explained in an understandable way that helps to make logical decisions. More

by MWAYCIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for letting everyone know about your experience here at VW of Ocala.

March 09, 2022

I made a cleric’s error on rating the agent “bad use”. Of course device I wanted to give MALAUN Hubert five stars More

by mlevane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
Mar 11, 2022 -

Volkswagen of Ocala responded

We truly appreciate you taking the time to fix that and give Malaun 5 stars.

March 08, 2022

Shawn was very good. He was attentive but not at all pushy. I love my new Passat. I am a long time Volkswagen fan. Once again they did not disappoint. You cannot bea More

by susanmcmath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Biros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fulner
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the taking the time to leave a review.

March 08, 2022

This is the second car we have purchased and both were wonderful experiences. Mike was very helpful, i would rate him a 11 of 10. We have also had a 30,000 mile service which was done on time and servic More

by MATTHEW.DAUBENMIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fulner, Michael "Irish" Bedaw
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 08, 2022

William Worthy is a great asset to the dealership. If it wasn't for him, I wouldn't have made my purchase. From start to finish everything was smooth sailing. More

by k.lroberts1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Martin, Joe Fulner, William Worthy, Mike De Jesus
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to leave such a great review.

March 07, 2022

Great experience Shawn was a pleasure to work with. Would do business with again and recommend. More

by shoes333
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert, Joe Fulner
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 06, 2022

Danny is consistently the best. Fantastic and sincere customer service! Thank you very much, Danny. More

by jamiehorseygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 06, 2022

Chris was super nice and accommodating. Joe in finance was very knowledgeable . Hopefully service will be the same! Thank you for the courteous service More

by ZINDIRODROGUEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fulner
Mar 08, 2022 -

Volkswagen of Ocala responded

Thank you for taking the time to let us know about your experience.

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