Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,572 reviews
Verified Customer
March 29, 2022
Chris was very easy to work with from the moment we walked in. We never felt pressured to go over our budget & he was able to find us exactly what we’re looking for. Great experience! walked in. We never felt pressured to go over our budget & he was able to find us exactly what we’re looking for. Great experience! More
by Sexton.ashleyrealty
Employees Worked With
March 29, 2022
The customer service is great the charge for a service not done it's not. not done it's not. More
by PHOENIX.LOPEZ
March 28, 2022
Danny and the service department was the biggest factor in our purchasing our 2 VW’s in 2019. Best service department and service of any dealership we have ever experienced every single time. in our purchasing our 2 VW’s in 2019. Best service department and service of any dealership we have ever experienced every single time. More
by MADMAX53
Employees Worked With
March 27, 2022
Thank you to Rachael for our smooth and easy purchase of our new 2022 Atlas! Thanks for getting everything lined up and taken care of quickly and efficiently. our new 2022 Atlas! Thanks for getting everything lined up and taken care of quickly and efficiently. More
by mikem7
Employees Worked With
Michael Martin, Malaun Humbert, Tj Richmond, Rachael Mack, Mike De Jesus, Michael Allan
March 27, 2022
Shawn was an excellent sales man. Made the whole experience very pleasant. From start to finish. Would definitely recommend VW of ocala. Made the whole experience very pleasant. From start to finish. Would definitely recommend VW of ocala. More
by nhagan75
March 24, 2022
It was a pleasure working with Chris and Ryan, from the very start they heard all of our concerns and address them all. Within two days they found the car we were looking for And we bought it. Once again t very start they heard all of our concerns and address them all. Within two days they found the car we were looking for And we bought it. Once again thank you thank you More
by Wolfpackhayhay
March 24, 2022
could not be more pleased with my VW dealer/service center & parts department. My service writer is just top notch. Could not ask for more. My Jetta performes the best of any car that I have ever had. center & parts department. My service writer is just top notch. Could not ask for more. My Jetta performes the best of any car that I have ever had. If I do not buy this one, my next one will be another VW. More
by JLIGHTFOOT
Employees Worked With
Malaun Humbert
March 24, 2022
Knowledgeable and friendly staff. Great atmosphere. Timely updates and videos of any services performed. Can always rest assured that my needs are taken care of Great atmosphere. Timely updates and videos of any services performed. Can always rest assured that my needs are taken care of More
by JTBEVO
March 24, 2022
As usual the staff is helpful and courteous. I like the Uber service they offer. I was impressed w the video they now offer to show what the repair guys find I like the Uber service they offer. I was impressed w the video they now offer to show what the repair guys find More
by Nancytf
Employees Worked With
