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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.5
198 Reviews
Today: 7:00 AM - 4:00 PM Closed Now
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198 Reviews of Volkswagen of Oak Lawn - Service Center

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March 22, 2025

Ripoff. Diagnostic fee per issue is excessive. Paid $400 for repairs that could not be made. More

by HERIARRIOLAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oadey
March 22, 2025

Sam was very helpful and will be back. Thank you! Service was fast and quick. More

by Shades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Had bad experience in the past but you know seem to have better people in there More

by ELIDA.ASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kazminski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Boyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Accommodating as always. Quick and efficient service. Wouldn’t want to go to any other dealership. More

by KTEGAN724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Staff are always friendly and helpful. I always leave feeling happy and comfortable that my car is in good hands. More

by LADYBUG2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
March 13, 2025

Extremly Overprice cost for inspection parts labor , they try to charge twice for inspection , they didnt clear about inspection report More

by JULIO.RIOS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Great customer service provided by the service department staff. Josh was very courteous and professional. Explained in great detail the work that was to be performed on my VW Atlas. He also arranged for a r More

by SOTOAP2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in Service Department
March 11, 2025

Good Job Ana profesional service i will come back at this local ir i need it More

by VPEREZ2842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great customer service. Oadey is always friendly and accommodating everytime I get my vehicle serviced. More

by CAKES22_DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oadey
March 11, 2025

Great dealership the associates are pleasant and extremely helpful. The service department get the job done in a timely manner. More

by ROWCOENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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