Back

Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
155 Reviews

155 Reviews of Volkswagen of Oak Lawn - Service Center

Sort by
March 02, 2025

The customer service was really great and everyone greats you with a smile on their face More

by LSHONNDIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

It was good, the associate/representative was very informative and gave good advice concerning my vehicle. More

by ALICIAPARNELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service was great, location was very clean. All staff were very helpful and polite . I had a great experience More

by JAUNSANDOVAL6455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service here is amazing Odaye kept me updated and informed about my car repairs he was very professional and courteous. More

by rngrandma72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oadey
March 01, 2025

Jason never mailed my recall notice back to me after it was left with him. More

by LBANKS16
Service Time
Recommend Dealer
No
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Everyone was courteous and helpful as usual and any and all questions I asked were answered truthfully More

by DEANGELIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason and Josh
February 28, 2025

The oil change took over 2 hours to complete even though there were only 3 cars being serviced at the time. The claims department is inadequate and unhelpful. More

by NIENAJADLOEMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oadey
February 28, 2025

My service advisor josh is a very good and competent person. He is a five star advisor. I will always go to him for advice with my cars. Thank you. More

by CDS12_WEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The process en was a nightmare After driving my truck notice that water esa coming inside .. dent to the dealer and they said they can not be able to fix the problem😡 More

by TAVSVARGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo Miranda
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Tyler was great! He had patience and explained everything to me.with prices and importance More

by DJOHNSON8517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...