Back

Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
153 Reviews

153 Reviews of Volkswagen of Oak Lawn - Service Center

Sort by
January 31, 2025

Great communication, quick with updates. They were detailed with the service and what is required with my auto. More

by NOMAR_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 31, 2025

Very quick, detailed, and polite. Showed me to my car in the end. Nothing bad to say More

by ARGELH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me, but he was great!
January 30, 2025

They didn’t keep me informed about my car as promised. Never updated me, any progress etc. More

by ERICMED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Outstanding service, with professional courtesy. On time service and detail oriented with personal service and delivery More

by JACQUELINE TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Hi my name is Gloria, I just wanted to say you all are the best. Very kind.Caring, and professional. I will always remember that day January 24,2025. Thanks so very much, from the bottom of my heart. I’ll More

by SNOOKUMBABY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kazminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Boyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Piwowarczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

The service department performance is not what I expected. I was giving minimal information regarding services provided for my car, nor did I received any paperwork regarding services provided l bro More

by LETHA_HOLLY
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Volkswagen of Oak Lawn is there for you! I can always depend on this facility. More

by CYNTAVO1951
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the Service Department
January 26, 2025

Once scheduled, it was easy to get in for annual maintenance. Other services have a price, but reasonable. More

by STEPHARD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
January 24, 2025

My service provider was very clear and answered all of my concerns. It was a 2-hour wait but that is understandable given the work required. Well done. More

by JMCROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Friendly and very fast was there for a little more than an hour great service More

by DACUNNINGHAM513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bockholdt
...
12
...