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Volkswagen of Oak Lawn - Service Center

Oak Lawn, IL

4.4
235 Reviews

235 Reviews of Volkswagen of Oak Lawn - Service Center

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June 14, 2025

They were attentive and listened to my concerns in finding my issues with my car. More

by RASQN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
June 14, 2025

Excellent customer service! Josh was smacking his communication was spot on! Thank you for everything! More

by MDOLAN8553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh service department
June 13, 2025

Did everything I asked. Looked over whole Car. Replaced light for license plate.no charge! More

by LENMCCHARSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very friendly and service is great Very friendly and service is great. Oadey communicated very often and was very knowledgeable More

by MPLUDE
Recommend Dealer
Yes
Employees Worked With
Oadey
June 11, 2025

Oil change toolk 3 -4 hours! ?! I asked for a loaner but was told they did not have one. It’s impractical to sit and wait 4 hours wen you have smaller kids at home. This is the More

by PATYPANCOATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Akkawi
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I was very dissatisfied with the customer service. I’ve been to several Volkswagen dealerships and I always have the worst experience at the Oak Lawn location. More

by Concerned Volkswagen Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
June 11, 2025

I Purchased a new car 4 weeks age. Last week i noticed yy air conditioner was not working. They fixed it in a week More

by BSHELL012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Volkswagen is always friendly & helpful. Oadey was extremely helpful! My car wasn’t able to be fixed. The issue I brought it in for still continues to be an issue. Just disappointed there w More

by lan5231
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oadey
June 10, 2025

Very professional and courteous Service advisor commucated well in a timely manner,Josh made certain to explain thoroughly what was going with my vehicle. More

by Cta96
Recommend Dealer
Yes
Employees Worked With
Josh
June 08, 2025

I am very grateful for all your attention that you gave me, you are very friendly and give very good service, thank you very much More

by ANSELMOG810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Akkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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