Volkswagen of Oak Lawn
Oak Lawn, IL
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Had a misunderstanding in the begining but Joshua took care of me. Great overall customer service. Got a free roof rack for the new car to make things right. I would recomend this dealer to anyone care of me. Great overall customer service. Got a free roof rack for the new car to make things right. I would recomend this dealer to anyone More
I can't think of many places where I felt so welcome. Thank you Arshan I give Arshan and Mike Haggerty VW 5 stars. I come from a family that for years did business at one dealer, and it came time that Thank you Arshan I give Arshan and Mike Haggerty VW 5 stars. I come from a family that for years did business at one dealer, and it came time that I really needed a new vehicle (well new to me I should say). At the moment I can't afford a large car note and I just need something that would be reliable, get me back and for, and didn't looking like a rusty clunker. This in mind the usual family dealer didn't have anything in my price range so I went down western other dealer. I spent over an hour talking to their internet sales team about one suv that was in price range and fit perfect with what I required and set a test drive. I get there about 10 - 15 minutes later only have a sales rep approach me and my mom as if we rudely woke him up from a nap and tell us "oh we sold that at like 10 this morning." He then should me 4 or 5 vehicles that had more rust and holes then car. I guess he thought that I didn't look at the company website because he then told me the only other cars he had on started at way out of my range. This all being said, I went home and did some more online shopping. I found a 4 completely different vehicles here at Mike Haggerty's and decided to go have a look. First off Arshan held the door open for my mother who was walking with a cane and holding my niece. He told her she can have a seat and take me to look at the vehicles and he would then pull the ones I like closer to the door so that she wouldn't have to walk far. Again, I can't take on a large car note right now, but he went through explained every detail to me, and did everything to help me stay with in the budget that I had. Thanks, to him I felt welcome, I want to go back, and I got an even better deal on a better car than what I was looking for. Thank you again for all you help More
My experience today was fantastic. I am getting the car that I wanted, at a fantastic price with a fantastic monthly note. Every one at this dealer ship went out of their way to assist me today. Again t that I wanted, at a fantastic price with a fantastic monthly note. Every one at this dealer ship went out of their way to assist me today. Again the service was fantastic. More
Josh was very friendly. He responded to all the emails Josh was very friendly. He responded to all the emails in a timely fashion. I felt that he was honest and was not pushy. The process was lengthy Josh was very friendly. He responded to all the emails in a timely fashion. I felt that he was honest and was not pushy. The process was lengthy and I am glad that he was patient with me. The dealership was nice as well. I felt comfortable purchasing a vechicle from this dealership. More
The staff was very helpful and knowledgeable about all the vehicles. They made my car choosing experience a great one. Ill definitely be back for an upgrade or trade in. the vehicles. They made my car choosing experience a great one. Ill definitely be back for an upgrade or trade in. More
Arshan Almagir is professional, service oriented, and focused on the customer. Mike Haggerty VW Dealership has been the best dealership I've ever dealt with. It feels like family there. Everyone knows my focused on the customer. Mike Haggerty VW Dealership has been the best dealership I've ever dealt with. It feels like family there. Everyone knows my name. When I walk in not only does Arshan greet me by first name but so does Rocco. Everyone in the entire dealership is pleasant, authentic, genuinely nice, real and enjoyable to be around. I love Volkswagon and I highly recommend buying one from Arshan at Mike Haggerty. More
My experience with Mike Haggerty Volkswagen was favorable largely due to my sales person Arshan Almagir. He was congenial, knowledgable, and very professional. It was apparent that Arshan was genuinely con largely due to my sales person Arshan Almagir. He was congenial, knowledgable, and very professional. It was apparent that Arshan was genuinely concerned about satisfying all of my needs. The patience he extended to my family and I was certainly appreciated. He took as much time as he needed to answer all of my questions and address my concerns. While I realize most car salesmen have a reputation of being cunning and disingenuous, Arshan appeared to be just the opposite. I would highly recommend working with this very talented and skillful young man. Two Thumbs Up!!!!! More
This was the best customer service and honesty, I've seen in years! I am a new car buyer and I've been to a few dealerships now, but Arshan is honest, real, professional, genuine and personable. I'm sending in years! I am a new car buyer and I've been to a few dealerships now, but Arshan is honest, real, professional, genuine and personable. I'm sending my sister and brother-in-law there for their new trucks to assure quality, both in service and auto purchase. Thank you VW and Arshan More
Thanks for saving our marriage! Mark and I are extremely happy with the purchase we made today. The customer service was great and the deal that we received was right in our budget without breaking the ban happy with the purchase we made today. The customer service was great and the deal that we received was right in our budget without breaking the bank! More