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Volkswagen of Oak Lawn

Oak Lawn, IL

4.4
804 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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8920 South Cicero Avenue

Oak Lawn, IL

60453

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Showing 804 reviews

July 30, 2012

Bill haggerty, dan fontana and Brian Wheeler saved the sale and were very sorry for what I experienced with Moe the finance director. I will be buyiing the van on Monday doing business with bill, dan and More

by rogerd8235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bill haggerty Brian Wheeler Dan fontana but moe is very bad
July 28, 2012

They gave me a good price for a Passat se, I called later They gave me a good price for a Passat se, I called later that day to make sure it wasn't an s and was told it was the se. I went back to the dealer More

by n9eiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray
Aug 13, 2012 -

Volkswagen of Oak Lawn responded

n9eiy - We received a review from you which showed a high level of dissatisfaction with the process. We take reviews like this very seriously. Our online reputation is very important to Mike Haggerty and our management team. We would like to discuss the situation with you here at the dealership if possible - or at the very least through phone or email to resolve the misunderstanding. I will be waiting to hear from you - Joshua Breen Mike Haggerty Volkswagen

Aug 13, 2012 -

n9eiy responded

I understand your concern of your reputation but I bought my Passat elsewhere and don't want to visit your dealership again. I was there to buy a car and was treated terribly. The sad thing is I was very happy with they way I was treated in 2001 at Mike Haggerty Pontiac when I bought my new Grand Prix. I guess things change.

Aug 15, 2012 -

Volkswagen of Oak Lawn responded

N9EIY - I understand how you feel as a consumer and I can completely sympathize with you. I also understand that there sometimes can be misunderstandings in business and that there is nothing you can completely do to eliminate any chance of them occuring. With that said - I do not condone any type of misleading or lying in my showroom. The only person who we have had recently that switched from an se to an s and where there was confusion about the trim we were completely honest with. In fact I told the gentleman I would appraise his vehicle for him without even giving us any information or going through our normal process. I gave him a strong figure for the vehicle and assured him I would put even more in the vehicle if that is what it took. Then he came back and got figures on a passat. After a few hours he called back to ask if the figures he had was on an se or an s. I have to be completely honest I have been with Volkswagen for less than a month at the time and I told the gentleman that I did not recall the trim type - (the salesman left early that day as his uncle had passed). The gentleman came in and spoke with us again and it was come to find out the vehicle he was priced on was an S. I will tell you with one hundred percent certainty that there was no intent to mislead the customer at any point and that was the only time on my watch that any customer confusion occurred between se and s model passats since I have been here. My guess is you are this customer and although we absolutely did nothing intentional to mislead you I am sorry and reaching out to you to repair the relationship or at least to resolve the misunderstanding. In fact I tried to call that customer back but found both numbers we were given were false numbers. Let's please get together so that we can correct the misunderstanding here. Joshua Breen Sales Manager Mike Haggerty Volkswagen

Aug 16, 2012 -

Volkswagen of Oak Lawn responded

We are very sorry you did not have a pleasant experience at Mike Haggerty Volkswagen. We take pride in our customer service and would like a chance to earn your business back. Please contact me so we may discuss this further. You can contact me any time - Joshua Breen Mike Haggerty Volkswagen

July 28, 2012

I have been to many dealerships before and when I went to Haggerty Volkswagen I was treated so professional. Josh, Moe, and Rocco went the extra mile for me and gave me the best price on a Jetta. More

by jen1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROCCO MOE JOSH, Joshua Breen, Rocco Cesario, Moe Atef
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

July 15, 2012

I leased a 2013 CC due in large part to exceptional service provided by Arshan and Rocco. I highly recommend Mike Haggerty VW for transparency, fairness, and professional demeanor of sales staff such More

by aortegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arshan and Rocco, Rocco Cesario, Arshan Almagir
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

July 13, 2012

The people at Mike Haggerty Volkswagon are very respectful and do their best to give their customer a great deal. They gave us a great deal and we are very happy with our new Passat TDI! Thank you More

by erehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Breen, Arshan Alamgir, Rocco Cesario, Joshua Breen, Rocco Cesario, Arshan Almagir
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

June 29, 2012

The employees were very friendly and helpful from our very first visit. They took the time to look up a vehicle that we wanted and when one could not be found placed a factory order for us. When one ma More

by coastiecliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O., George C., Kevin F, Mo A., Moe Atef, Kevin Flynn, George Chavez, Mike Blough
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

October 20, 2011

this was the best car buying experience i have ever had.friendly,knowledgeable and professional would accurately describe the staff at vw oak lawn!highly recommended. More

by mzunica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pete panos, Rocco Cesario, Moe Atef
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

October 05, 2011

I purchased a Toureg from this dealership and was so impressed with the process that I recommended this dealership to my son, who bought, and one of our closest friends, whom also bought. I have had my More

by Kenny Herm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco, and Service dept!
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

September 29, 2011

Wow! What a great experience. I feel like a walked out of Haggerty Volkswagon knowing that I got the best car for the best deal! Guy and Pete were so helpful. I wasn't quite sure what I wanted, but they More

by mjpanos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, and Guy
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen

September 29, 2011

The people at Mike Haggerty VW are the best they make buying a car and service a brezzzz I can't see going any where else More

by Flp674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rocco
Aug 09, 2012 -

Volkswagen of Oak Lawn responded

Thank you so much for your Dealer Rater! Really awesome to read! If possible we would REALLY appreciate you clicking on the link in the dealer rater email which allows you to push this GREAT review to GOOGLE reviews! At your service, Joshua Breen Sales Manager Mike Haggerty Volkswagen