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Volkswagen of Oak Lawn
Oak Lawn, IL
432 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 432 reviews
March 24, 2008
The salespeople at this dealership are horrible, to say it nicely. They are constantly lying to customers, promising things without any intention of following through. They do not return phone calls, and i it nicely. They are constantly lying to customers, promising things without any intention of following through. They do not return phone calls, and if you are able to speak to someone they just rush you off the phone. When I arrived to buy a specific vehicle they only would show my cars way above my price range. These people are filthy businessmen and do not deserve to have a job. More
by aja2104
Employees Worked With
Matt & Rocco
May 01, 2007
This dealer was an absolute nightmare. my purchase experience was satisfactory but all customer service is terrible. service dept. is never able to duplicate a problem without a check engine light, a experience was satisfactory but all customer service is terrible. service dept. is never able to duplicate a problem without a check engine light, a loaner usually requires 2 weeks advance notice, employees can be very confrontational and/or act like you are bothering them. they somewhere along the line didn't grasp the concept that satisfied repeat customers is what makes the difference. More
by DDS21
