Volkswagen of Oak Lawn

Being a manager in the customer service industry myself; it was a pleasure to experience the level of service that I extend to my guests. Thank you! it was a pleasure to experience the level of service that I extend to my guests. Thank you! More

We came to test drive a new Beetle that we saw online. We chose this location over others because they had the color and features we were looking for. Arshan was our dealer and he was informative, not pu We chose this location over others because they had the color and features we were looking for. Arshan was our dealer and he was informative, not pushy, and personable. Moe financed us and I appreciated that he understood that we wanted only the basics regarding warranties--he didn't drone on trying to force fabric protection and stuff. I really thought that showed consideration for our time and respect that we were knowledgable consumers. Over all: great experience, would certainly refer others to Arshan and Moe if they are interested in a VW. Great experience. More

Best Car-buying experience I had! Everyone was professional and pleasant. Very knowledgeable and patient answered all my questions! I would definitely refer family and friends to this dealership professional and pleasant. Very knowledgeable and patient answered all my questions! I would definitely refer family and friends to this dealership and will definitely return! More

I called this dealership before driving out to look at a 2012 beetle and the staff was so friendly over the phone I decided to make the drive from Indiana. I had previously looked at a beetle at an Indiana 2012 beetle and the staff was so friendly over the phone I decided to make the drive from Indiana. I had previously looked at a beetle at an Indiana Volkswagen dealership and was very dissappointed with my experience there. The salesmen at Mike Haggerty Volkswagon surprised me so much! Everyone at the dealership was friendly and they worked with me until I was comfortable with the price of my car. Not only that, but the staff stayed after the dealership closed to send me home with my new car that night ! Moe Zayyad was the original salesman who helped me and he was wonderful! I would recommend him to anyone out there. Moe Artef and Arshan Almagir also helped me later in the process, and they also were great! More

Though I was at the dealership longer than I would have liked to, my salesman was excellent. He kept me abreast of all the steps as they proceeded.Keep him on your payroll.Arshan is an asset not a liabilit liked to, my salesman was excellent. He kept me abreast of all the steps as they proceeded.Keep him on your payroll.Arshan is an asset not a liability. The other employees were also very attentitive. More

I was very happy with the service department. When calling in, they were very professional, took their time and asked questions. They made sure that I understood what needed to be done. They asked if calling in, they were very professional, took their time and asked questions. They made sure that I understood what needed to be done. They asked if I had any transportation needs when I dropped my car off and was taken to the train station promptly. They also had a car waiting for me when I returned. I have had my 06 passatt for 6 years and love it. When I do have to go into the dealership, I am so tempted to drive away with new wheels, but I am driving my car until it runs no longer. More

I had done some research online before visiting Mike Haggerty VW and knew I wanted a 2012 Passat. I am located in downtown Chicago and actually visited another dealer that was closer to me, but was not Haggerty VW and knew I wanted a 2012 Passat. I am located in downtown Chicago and actually visited another dealer that was closer to me, but was not satisfied with my experience. After contacting their respective internet departments and soliciting quotes from about 8 dealers in the area, I selected Mike Haggerty. Josh gave me a call following my email with a very straight forward quote that beat all of the others. I drove out later that day. Dave greeted me at the door; we selected a vehicle and took a test drive. Rocco helped me with my trade-in. He worked with me to make sure that I got the value I needed for it. Moe in finance confirmed all of the numbers with me and finalized the deal; no last minute “nibbles” or "bait and switch" tactics. I will continue to do business with these guys because they were honest about what they could do, what they couldn’t, and why. Everything was open book and it felt like we were on the same team trying to work the deal. At the end of the day, I drove away in the car I wanted, with more options than I had originally planned, for less than the other dealers in the area quoted me for the base model. More

The experience was far better than expected. Everyone was friendly and helpful. Arshan was a pleasure to work with and has a great personality. He remained totally positive that I would be happy with th was friendly and helpful. Arshan was a pleasure to work with and has a great personality. He remained totally positive that I would be happy with the outcome and he was right. The deal was completed in much less time than I've ever experienced before when buying a car. Thanks, guys! More

I would definitely recommend this dealer to any person buying a vehicle. When we first arrived, George greeted us at our car and made sure that all our needs were taken care of. Rocco made sure that our e buying a vehicle. When we first arrived, George greeted us at our car and made sure that all our needs were taken care of. Rocco made sure that our experience was a breeze as well, with financing and making some great decisions for our car. Mike helped with getting paperwork to Josh and made sure that everything was up to date so that we could leave with the car. Moe made things happened. He made sure that everything was in order before we came in and signed any paperwork. Each and every person that we worked with, I really appreciate. They went to the end with us and made sure that we were taken care of and we walked away with a 2012 Jetta S. We will be back for future cars. More

Moe was very helpful and got a great deal set up for me. Pleasure to work with. I'm very happy with the car and pleased that he honored the pricing that we discussed over the phone Pleasure to work with. I'm very happy with the car and pleased that he honored the pricing that we discussed over the phone More