Volkswagen of North Tampa - Service Center

Courteous on time communicative able to trouble shoot easily done in short time frame as promised easily done in short time frame as promised More

Well mannered and courteous, video was nice. It really helped me understand the process. Customer Service MGR exceptional. It really helped me understand the process. Customer Service MGR exceptional. More

Raphael Taft is the individual we worked with when purchasing our vehicle. He was extremely helpful and considerate. I would give him 4.5 stars. The reason for only three stars is that once we left th purchasing our vehicle. He was extremely helpful and considerate. I would give him 4.5 stars. The reason for only three stars is that once we left the dealership, we were basically ghosted. My husband has called and tried to speak with someone from the dealership about promises made (and written in the contract) along with just a couple of basic questions and getting a response or a call back is near impossible. Someone is always on vacation or out of the office. If you're looking to buy a car and never speak with the dealership again then awesome, but when we have a simple question about our lease a call back would be more than appreciated. More

The service provided by Dustin and the shop was excellent. The shuttle guys also did a pretty good job. excellent. The shuttle guys also did a pretty good job. More

Fantastic service experience! From setting the appointment the service writer to frequent updates from the service tech to checkout. From setting the appointment the service writer to frequent updates from the service tech to checkout. More

Everyone here is always very friendly and professional when I come here for a service appointment. I appreciate the customer service I always receive. when I come here for a service appointment. I appreciate the customer service I always receive. More

Advisor Dustin is very professional, helpful and he is doing his best with the clients. doing his best with the clients. More

It is always a pleasure to get my vehicle serviced at this volkswagen dealership.. They keep you informed every step of the way. this volkswagen dealership.. They keep you informed every step of the way. More

I’ve taken my sisters vehicle as well as my own and had nothing but great results. The advisors and managers are nothing but helpful and do an excellent job at explaining everything with your vehicle. nothing but great results. The advisors and managers are nothing but helpful and do an excellent job at explaining everything with your vehicle. More

Quick diagnosis quick appointment video was very thorough and detailed clear communication about the problem clear communication about when my car will be available and detailed clear communication about the problem clear communication about when my car will be available More