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Volkswagen of North Tampa - Service Center

Tampa, FL

4.5
718 Reviews

718 Reviews of Volkswagen of North Tampa - Service Center

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January 18, 2022

They have wonderful service and my car was finished quickly! I appreciate all the hard work! More

by BETHANYLHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the excellent review, Bethany!

January 18, 2022

Outstanding customer service from Joe in Service! I recently took my Passat to Volks of North Tampa for a repair - the replacement of the front sensor assembly. I picked my car up on a Saturday and rec More

by steve@kopischke.us
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Diaz
Jan 23, 2022 -

Volkswagen of North Tampa responded

We're delighted to hear our team member Joe delivered an excellent customer service experience! Thank you for the fantastic review!

January 18, 2022

Very very poor service. Can't give customers what they promise. Will never never do business's with this dealership again. More

by BIFISH426
Recommend Dealer
No
Employees Worked With
Danny in service and also a manager that I don't know what his name is.
Feb 25, 2022 -

Volkswagen of North Tampa responded

We apologize if this was your experience with us and would like to know more. Please send us an email if you'd like to tell us more about your visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 18, 2022

Very efficient. Was able to get out in a short time. They did a great job. Love the video they sent me. More

by CINDYJOHNSON464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Diaz
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the excellent review, Cindy!

January 16, 2022

The best service ever! The service advisor was very prompt, customer service was great and the lounge was very clean, thank you! More

by TYESTEVE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2022 -

Volkswagen of North Tampa responded

Thank you for the amazing review!

January 14, 2022

Great customer service! The service advisor was prompt and professional. The customer waiting lounge was very clean. More

by CCLARK222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONI LYNN WYMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

We're thrilled to hear our team delivered an excellent customer service experience -- thank you!

January 14, 2022

As usual, service department beats expectations! I appreciate you all, thanks for everything you do. More

by MIKE.SFORZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

Thank you for the amazing review, Mike!

January 14, 2022

The service writer was very communicative. There was some delays in parts which caused a delay in repairs. More

by 2006ROO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Always great service! Just wish the wait wouldn’t be so long. Other then that great service over all! More

by MMSANTOS1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER THEDORE ARFSTEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Volkswagen of North Tampa responded

We're happy to hear our team delivered a great customer service experience -- thanks!

December 31, 2021

Joshua Johnson spoke to me about everything going on with my vehicle. The shop at Volkswagen of North Tampa is very thorough. Will continue to bring business to this dealership! More

by TEB0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA KENNETH JOHNSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hunziker
Feb 10, 2022 -

Volkswagen of North Tampa responded

Thank you for sharing your appreciation for our team member Joshua!

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