Volkswagen of North Tampa - Service Center

Great service and was very helpful in finding out what was the issue with my car was the issue with my car More

I had a great experience with the service department at the dealership, thanks to Edward. He was incredibly helpful throughout the entire process and kept me informed of every update regarding my vehicle. the dealership, thanks to Edward. He was incredibly helpful throughout the entire process and kept me informed of every update regarding my vehicle. What really stood out was his dedication—he went above and beyond to ensure my air conditioning repair was fully covered by my extended warranty, saving me a significant expense. Edward’s communication and professionalism made the whole experience smooth and stress-free. Highly recommend working with him! More

Dustin is great! He is very personable, professional, and knowledgeable. I also appreciate the extra steps he takes to please the customer. He is very personable, professional, and knowledgeable. I also appreciate the extra steps he takes to please the customer. More

Always willling to help and find a solution for my vehicle. Great communication and I was always informed of what was happening with my car vehicle. Great communication and I was always informed of what was happening with my car More

First time working with Edward, awesome person. Very knowledgeable about Volkswagens, I believe he was a former master technician. Very professional and friendly. Very knowledgeable about Volkswagens, I believe he was a former master technician. Very professional and friendly. More

They made things easy, explained things clearly and truly care and I’m grateful that everything got fixed ! care and I’m grateful that everything got fixed ! More

I recently contacted Volkswagen North Tampa about a possible issue with my ABS system. From the very beginning, the experience was outstanding. My service advisor, Jakub, was incredibly helpful, profes possible issue with my ABS system. From the very beginning, the experience was outstanding. My service advisor, Jakub, was incredibly helpful, professional, and easy to work with. He quickly scheduled a diagnostic appointment and made sure I was informed every step of the way. After running the test, Jakub confirmed that the ABS issue was related to a factory recall. The dealership took care of the repair at no cost to me, exactly how it should be—but what really impressed me was the level of care and efficiency. They even offered me a rental car while the work was being done, which I appreciated (though I didn’t end up needing it). The whole process was smooth, transparent, and respectful. No pressure, no surprise charges—just honest service from a team that truly values its customers. If you're looking for a dealership that stands by its work and treats you like more than just a number, I highly recommend Volkswagen North Tampa. Huge thanks to Jakub and the entire service team for making it such a positive experience! More

Was the service done. i still see the Oil change notification and i don't see anywhere there is a mention of Service records . Now i am not sure if the service was done ? i still see the Oil change notification and i don't see anywhere there is a mention of Service records . Now i am not sure if the service was done ? More

Thanks, very profesional, The entire staff was very attentive, the work they did on the Atlas was very fast, thank you for everything and highly recommended. attentive, the work they did on the Atlas was very fast, thank you for everything and highly recommended. More

Was told parts needed to be ordered to complete repair, would take 7 days. That was 3 weeks ago. I’ve called several times, you can never get anyone on the phone. I have left 2 voice messages, no return p would take 7 days. That was 3 weeks ago. I’ve called several times, you can never get anyone on the phone. I have left 2 voice messages, no return phone calls. Issue with recall repair also. More