Volkswagen of North Tampa - Service Center

I've been a customer for way over a decade. Every employee I have had an encounter with has been excellent, from sales, finance, and service. Dustin was outstanding Every employee I have had an encounter with has been excellent, from sales, finance, and service. Dustin was outstanding More

High prices, quotes given not detailed just total cost, they saw something about my car in the computer - made a concerning noise but will not disclose what it was. Just pure dishonesty - will not recommen they saw something about my car in the computer - made a concerning noise but will not disclose what it was. Just pure dishonesty - will not recommend More

After sitting for nearly an hour my car had still not been seen. What’s the point of an appointment time? After asking about my vehicle and having to express my unwillingness to sit much longer for a sim been seen. What’s the point of an appointment time? After asking about my vehicle and having to express my unwillingness to sit much longer for a simple issue (sensor reset) the car was provided back to me quickly. Although the issue was fixed upon leaving the dealership, several hours later in the day the sensor light is back on. There is no service that my vehicle needs at this time, which was confirmed at the service desk. More

Great service, cost discussed upfront, nice video recap of the work done on the car of the work done on the car More

Dustin was a fantastic advisor. Kept me informed the entire time. Very knowledgeable on the cars and very friendly. Look forward to my next visit Kept me informed the entire time. Very knowledgeable on the cars and very friendly. Look forward to my next visit More

Mandi was excellent and fast with my reply and even helped me get around when I was down I love the video feature also. helped me get around when I was down I love the video feature also. More

Dustin is the best. He gave good information about the price, time and services. Thank you He gave good information about the price, time and services. Thank you More

Perfectly fine service department but charging 3% to pay with a credit card is asinine. with a credit card is asinine. More

Excellent experience for two repairs on my 21 Atlas AC and SOS module. Thw dealership provided me with a loaner throughout the length of the repar which was very much appreciated. Communication was good a and SOS module. Thw dealership provided me with a loaner throughout the length of the repar which was very much appreciated. Communication was good and everything is running smoothly with the car now. More

Excellent customer service! !! Very happy with the service agent as well. She did an awesome job getting my car in and out of service very quickly. !! Very happy with the service agent as well. She did an awesome job getting my car in and out of service very quickly. More