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Volkswagen of Murrieta

Murrieta, CA

4.9
360 Reviews

41300 Date Street

Murrieta, CA

92562

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Showing 360 reviews

February 20, 2023

The salesperson was nice enough but the used 2016 vehicle we purchased from them transmission failed after 3 months. A $5,000 repair. Beware of the vehicle you purchase and absolutely do not purchase witho More

by AT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriela Ramirez
Feb 23, 2023 -

Volkswagen of Murrieta responded

AT.....we never want to hear about these issues this way. I hope you had an extended warranty you were able to use? Please give us a call at 951-249-8069 with more details. Thank you

Feb 23, 2023 -

AT responded

Thank you for your response. I did not purchase the extended warranty and never have with the many used cars. I made the critical error of not having an independent mechanic look at the car before buying it. According to the dealership who just replaced the transmission for $5,500 your dealership did some work on the transmission to make it drive-able for selling. I learned a hard and expensive lesson. I have just never had this type of negative experience with any dealer I have worked with. Again lesson learned and I also know not to do business with Volkswagen of Murrieta.

February 14, 2023

LeeAnn Webb and John Young have gone above and beyond to create a wonderful and positive buying experience from start to finish. More

by gw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leeann Webb, JOHN YOUNG
Feb 19, 2023 -

Volkswagen of Murrieta responded

We can't thank you enough for the wonderful review Greg! So happy to read about your experience. Thanks again!

February 04, 2023

LeeAnn Webb was a great help with the sale of our ID4 pro s+. We ordered the car 10 months ago. It was well worth the wait! LeeAnn was very patient with us and kept us updated on delivery. More

by Angiesgraphix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leeann Webb, John Ellyson, Scott Carter, Anthony Bueno, Jim Clausen, Travis Benedict, Aaron Jensen, JOHN YOUNG
Feb 04, 2023 -

Volkswagen of Murrieta responded

Angie and Steven, Thank you so much for the patience during the wait time. I am so glad we were able to finally get you into your gorgeous new ID.4. I hope that you enjoy the car for many years to come. Please remember that you can reach out to me at any time and with any questions. (951) 290-9707. Blessings, LeeAnn Webb

January 20, 2023

We had great experience at Volkswagen of Murrieta when we were shopping for our car. Philip Saenz was very helpful and made our experience very smooth. He was very patient with us and explained everything in More

by Arsineh Artounian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Saenz
Jan 25, 2023 -

Volkswagen of Murrieta responded

Arsineh , we're glad you had such a wonderful experience with us! We will make sure to praise Phillip for a job well done! Thank you so much!

January 15, 2023

LeeAnn was an exceptional as a sales person. We were dealing with 2 other VW sales personal that never came thru for us. This is our 20th VW and valuable customers for any dealership. It is o More

by kleonard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leeann Webb, Aaron Jensen
Jan 15, 2023 -

Volkswagen of Murrieta responded

Kathy and Ray, Thank you so much for the kind words. It was truly a pleasure working with you both and meeting you after all the texts and emails. I hope that you enjoy your new Tiguan and I look forward to helping you again in the future. Feel free to call or text if you have any other questions. Kindest Regards, LeeAnn Webb (951) 290-9707

October 29, 2022

Andre is so nice, honest and trustworthy! I recommend him to anyone looking to buy or sell a car! Thank you Andre!!!! More

by Mistyloveslife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Phillip
Nov 02, 2022 -

Volkswagen of Murrieta responded

Misty, we really appreciate the kind words and praise for Andre!! Thank you so much!

October 25, 2022

Gabriella Ramirez is a phenomenal Client Advisor. I would without a doubt referral potential purchasers and buy a car from Gabriella again! More

by MHolguin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramirez
Oct 30, 2022 -

Volkswagen of Murrieta responded

Well thank you very much! Your review means the world to us...we will make sure that Gabby receives your great feedback!

October 09, 2022

I usually don't write reviews especially a car dealership.....but LeeAnn Webb was literally the BEST automobile buying experience I EVER had.....LeeAnn highly professional, responsive and straight More

by Steve W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leeann Webb
Oct 09, 2022 -

Volkswagen of Murrieta responded

Steve, AWWW ! Thank you so much for the honor of this kind review. How special that you would take the time, when you usually don't do reviews. It was a pleasure working with you. I hope you enjoy the Tiguan for many years to come. I look forward to keeping in touch throughout the years. Please feel free to call me if you have any questions. (951) 290-9707. Blessings to you and your wife, LeeAnn Webb

October 07, 2022

LeeAnn helped me purchase my new Volkswagen, it was a great buying experience with her, made everything quick and smooth without any problems, I highly recommend you talk to LeeAnn for your next car purc More

by Gabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leeann Webb
Oct 07, 2022 -

Volkswagen of Murrieta responded

Gabe, Thank you so much for letting me know I succeeded in making this a wonderful experience. It is my goal to make this a fun time. It should be a joyous time when you are buying the gorgeous performance car that you purchased. Please remember that you can call or text me at any time if you have questions. (951) 290-9707. Have a fun weekend driving your Golf R! Blessings, LeeAnn

October 04, 2022

LeeAnn made our car buying experience so easy and effortless. She really listened to what we were looking for in a vehicle for our son and got us a great deal. I highly recommend working with LeeAn More

by pharmdiegans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leeann Webb, Scott Carter
Oct 12, 2022 -

Volkswagen of Murrieta responded

Hi there, we're glad to hear you enjoyed your visit. LeeAnn and Scott are definitely keepers! Thanks so much for taking the time to write us such a nice review!

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