
Volkswagen of Murrieta
Murrieta, CA
Filter Reviews by Keyword
By Type
Showing 360 reviews
Great experience Our experience at Volkswagen Murrieta was great! It started with searching the internet which they have a really detailed website, car details, and m Our experience at Volkswagen Murrieta was great! It started with searching the internet which they have a really detailed website, car details, and multiple pictures of each vehicle. From there we got pre approved online right from the website. Got a call from LeeAnn who immediately took care of us. Got us in for test drives and looking at various vehicles. We were able to get into the Passat we liked and had a quick and easy experience through the finance department. Very pleased with the level of customer service provided throughout the experience. More
Great customer service, great product. From the time I made a phone call to inquire about our new Volkswagen, Passatt until the time we closed the deal Aaron and everyone else involved in c From the time I made a phone call to inquire about our new Volkswagen, Passatt until the time we closed the deal Aaron and everyone else involved in closing the sale were very nice and helpful and all the new VWs are great cars. More
Awesome customer service I came in not knowing exactly what to buy and came out with a brand new car within a matter of 2 hours. Aaron was awesome, very polite very kind and v I came in not knowing exactly what to buy and came out with a brand new car within a matter of 2 hours. Aaron was awesome, very polite very kind and very helpful. Thanks again for the great service! More
EXCELLENT Customer Service My family and I have been going to VW of Murrieta for a few years now and ALWAYS have a pleasurable experience. I personally have worked with LeeAnn, My family and I have been going to VW of Murrieta for a few years now and ALWAYS have a pleasurable experience. I personally have worked with LeeAnn, Scott, John and Lauren. They are all so kind and a pleasure to work with. However, LeeAnn is the BEST! She’s so kind, generous and helpful. She made me feel at ease when I would get overwhelmed and confident that I was making the right decision. I highly recommend VW of Murrieta. They truly treat you like family and make you feel like you’re in good hands. I know the car buying experience can be long and annoying, but they make it more fun, less stressful and I actually look forward to seeing them. Another thing that I love is that they are all FAR from pushy, like most sales people! They’re also VERY patient and never make you feel like they’re sick of you or annoyed with any questions or concerns you may have. They know what they’re doing and know how to retain their clients. I will always be a VW of Murrieta customer. More
Leeann Webb rocks Leeann Webb is amazing. She’s friendly, knowledgeable, and honest! She really went the extra mile to find me the car I wanted. The whole experience wa Leeann Webb is amazing. She’s friendly, knowledgeable, and honest! She really went the extra mile to find me the car I wanted. The whole experience was easy and I got a fabulous deal. Thanks Leeann. I love my new car. More
Best customer service ever Absolutely the best customer service I have ever received, these guys were amazing from start to finish. They were accommodating throughout and explai Absolutely the best customer service I have ever received, these guys were amazing from start to finish. They were accommodating throughout and explained absolutely everything in detail. I would definitely recommend to anybody. More
Very Good Experience It was a great experience buying a car here. Sales personnel was very helpful and courteous. They were able and patient to answer all kinds of questio It was a great experience buying a car here. Sales personnel was very helpful and courteous. They were able and patient to answer all kinds of questions concerning the car and the process of buying one. I got phone calls to schedule next visits, which were helpful, but not really necessary, since I was already in touch with them via text message. Overall the process took longer than I expected, but this was probably due to the tons of questions we had and their patience in answering them. Happy with the car as the result. More
Outstanding! LeeAnn was very professional, informative, and courteous. She took me through the entire process of purchasing a car for my daughter, and at all time LeeAnn was very professional, informative, and courteous. She took me through the entire process of purchasing a car for my daughter, and at all times I was very comfortable with the process. While waiting for the finance, she spent the entire time with my family and even broke games for my grandson. I highly recommend anyone that goes into this dealership, ask for LeeAnn. More
THEY ARE AMAZING They are awesome at this location. I went in there thinking the worst because i have challenged credit and they pulled through and took a chance on me They are awesome at this location. I went in there thinking the worst because i have challenged credit and they pulled through and took a chance on me and for that i am so grateful and managed to leave with an amazing car that i love. Sarah, John, and Luis are all wonderful :D We'll be back soon for my husband's next car ;) 5 stars isn't enough More
Excellent Great hardworking folks who were professional and did everything to make me happy. The dealership was clean, folks were courteous, and there was a sen Great hardworking folks who were professional and did everything to make me happy. The dealership was clean, folks were courteous, and there was a sense of calm. More