Volkswagen of Murfreesboro

Best Service ever!!! This was the easiest car purchase I’ve ever made. Service was personal and experience was priceless! Wes rocks!!! I Highly recommend Wes & his energy. This was the easiest car purchase I’ve ever made. Service was personal and experience was priceless! Wes rocks!!! I Highly recommend Wes & his energy. More

Great dealership. Purchased my second Volkswagen from Murfreesboro VW-Hyundai. Josh and Westley were easy to work with and everything from the test drive to closing the Purchased my second Volkswagen from Murfreesboro VW-Hyundai. Josh and Westley were easy to work with and everything from the test drive to closing the deal went quickly. More

Perfect Car for Me! I had a 2015 VW Jetta that was leased and due to my traveling job needed to trade in my vehicle quickly. Michale Lyles was able to take care of most o I had a 2015 VW Jetta that was leased and due to my traveling job needed to trade in my vehicle quickly. Michale Lyles was able to take care of most of the paperwork electronically and went above and beyond to make sure I got the exact trade preference I had. I ended up getting a 2018 Tiguan which is the perfect car for my needs. Charles was able to work out a great deal and Patrick was very kind and helped me with all of the title paperwork. Usually that process is painfully exhausting signing your life away but he made it enjoyable with funny humor. They all worked collectively as a team to ensure that I received the best service possible. I even received a follow up call from Cynthia to make sure I was overall satisfied with all of the interactions I had with the team. If you want friendly service and great deals stop by and see Mike and the team! Thank you so much Michael for your efforts and patience in helping me find my new car! More

New Car Wes is amazing ! He worked with us to give us the best deal for our family ! He’s very helpful, caring, and understanding ! He’s awesome ! Wes is amazing ! He worked with us to give us the best deal for our family ! He’s very helpful, caring, and understanding ! He’s awesome ! More

2017 All Track We bought a 2017 All Track from this dealership. Michael Lyles was our sales person and he was great!! No hassle, no pressure what so ever. Would h We bought a 2017 All Track from this dealership. Michael Lyles was our sales person and he was great!! No hassle, no pressure what so ever. Would highly recommend this dealership. More

Michael lyles was great to work with I finally found the atlas sel premium that I had been searching for . They gave me a good price for my trade in . I am in love with my new atlas I finally found the atlas sel premium that I had been searching for . They gave me a good price for my trade in . I am in love with my new atlas More

New VW positive car buying experience 5 stars for being a very positive and professional distance car buying experience. Sales and finance personnel were very respectful, friendly, and no 5 stars for being a very positive and professional distance car buying experience. Sales and finance personnel were very respectful, friendly, and non-pressuring. Would recommend to anyone buying locally or from a distance. More

Awesome service The dealership only had one key when we purchased the vehicle and I asked about getting another key and they ordered us another key free of charge. Ev The dealership only had one key when we purchased the vehicle and I asked about getting another key and they ordered us another key free of charge. Everything was good More

Customer Service Very, Very Poor. My wife and I purchased a vehicle for my teenage son 10 Feb 2018, we asked for GAP Insurance but the Finance Rep forgot to add it to the contract. My My wife and I purchased a vehicle for my teenage son 10 Feb 2018, we asked for GAP Insurance but the Finance Rep forgot to add it to the contract. My wife called the next day to have it added, she could reach the sale Rep or Finance Rep for 2 weeks, she would leave message and the messages were never returned. Also, I attempted to reach the Finance Rep also via phone, left several messages with no return; so I decided to contact the General Manager (Ryan Duncan), I called several times, left messages and still NO return. Now the 30 day tags will expire soon and we still cannot reach anyone from the dealership for support. If someone answers the phone we receive a reply that we need to speak with the Finance Rep that handled our contract. We left several messages to speak with the GM, he never called us back... Worst Customer Service I've ever worked with from the GM to the Sales Rep! Do Not purchase a vehicle from this Dealership! You've been warned! More

AJ WAS THE BEST AJA HELP US TO FIND THE CAR OF OUR DREAMS, HE TREAT US LIKE FAMILY, WE REALLY LOVE HIM. FIND HIM WHEN YOU GET THERE, HE FOR SHURE IS GOING TO HELP YOU AJA HELP US TO FIND THE CAR OF OUR DREAMS, HE TREAT US LIKE FAMILY, WE REALLY LOVE HIM. FIND HIM WHEN YOU GET THERE, HE FOR SHURE IS GOING TO HELP YOU More