Volkswagen of Murfreesboro

If you are looking for a professional, friendly, and welcoming team that has great customer service & patience .... look no further and check out Murfreesboro VW dealorship! Arnaldo, Stuart, & Vincent w welcoming team that has great customer service & patience .... look no further and check out Murfreesboro VW dealorship! Arnaldo, Stuart, & Vincent were very understanding of my needs, asked great questions to make sure I would be happy with my decisions, & were very knowledgable about the cars' features. The dealorship was very clean. Just as important, everyone I saw & came in to contact with really seemed to love their jobs - it was refreshing! We would definately buy another car from this place! More

Stuart is the BEST! I don't know how else to put it. We have bought 3 cars from him and I hope I can buy every car the rest of my life from this man. Being a sales person myself, I hate being sold - and I have bought 3 cars from him and I hope I can buy every car the rest of my life from this man. Being a sales person myself, I hate being sold - and I never feel like that with Stu. I am up front and honest with what I want and he makes it happen. Go buy your car from him now! More

Shawn was excellent. I would recommend anyone to this dealership. They all seemed like cool people and not too pushy for being salespeople. Shawn in particular was very helpful and friendly. Answered all dealership. They all seemed like cool people and not too pushy for being salespeople. Shawn in particular was very helpful and friendly. Answered all my questions and spent a good chunk of his day showing me different vehicles. More

Had an awesome experience working with Shawn would highly recommend. He answered all my questions and went beyond to help me get my car! 100% recommend! recommend. He answered all my questions and went beyond to help me get my car! 100% recommend! More

It was a great experience working with Stuart. He took the time to answer our questions and get us a good deal. We will definitely be back. the time to answer our questions and get us a good deal. We will definitely be back. More

What a wonderful experience with Stuart and VW Murfreesboro! I came about a month ago to test drive and look at the VW atlas and loved it, but I wasn't prepared to make the purchase right then. S Murfreesboro! I came about a month ago to test drive and look at the VW atlas and loved it, but I wasn't prepared to make the purchase right then. Stuart was kind and informative, but not pushy like other salesmen! I knew whenever I decided to buy, that it would be with him! Well I returned recently and Stuart went above and beyond to find the right car for me! He took all of my considerations into account and found me exactly what I was looking for and it was within my budget! I also love that after I purchased the car, Stuart spent about 45 minutes with me showing me how to work all of the fancy technology that comes in cars nowadays! And I really appreciated that!! If you are going to buy a car with VW make sure to ask for Stuart at VW Murfreesboro!! More

Our overall experience with Murfreesboro VW was great! Stuart went above and beyond from start to finish. His level of professionalism, kindness, attentiveness and consideration for our needs and wants co Stuart went above and beyond from start to finish. His level of professionalism, kindness, attentiveness and consideration for our needs and wants could not be matched. He definitely exceeded our expectations. Stuart is a model customer service professionalism and he represented the VW brand very well. Thank you, Stuart! More

Sandy and Shawn were amazing. Service was exceptional!! I flew in from out of State to purchase a car for my daughter and they did everything possible to make the process simple and accommodating. flew in from out of State to purchase a car for my daughter and they did everything possible to make the process simple and accommodating. More

PLEASE READ before considering a purchase from Murfreesboro Volkswagen. After having a relatively good purchasing experience from them, I drove the car back to my state of Virginia and went to get Murfreesboro Volkswagen. After having a relatively good purchasing experience from them, I drove the car back to my state of Virginia and went to get a state inspection on the vehicle in order to obtain a VA license plate. The car failed state inspection due to excessive play in the front control arms, meaning that due to wear and tear, the control arms are loose and need to be replaced. This is a major safety issue! What's worse, it cost approx $1600 to have them replaced. I just got off the phone with one of the managers there named Thomas who (after I sent him the failed state inspection and exactly what they found wrong with the vehicle) refused to do anything about it! I've only had this car for TWO WEEKS and after discovering a major safety issue that their technicians obviously missed, they aren't willing to step up to the plate and take any responsibility for this!?! WOW! In addition, all four tires are at 4mm which is the BARE MINIMUM to pass state inspection and under harsh weather conditions could be unsafe to drive. New tires are at 10mm. Now here's a perfect example of a dealership just getting by with the customer and not doing right by the customer. Unbelievable. I HIGHLY ADVISE looking somewhere else for your next vehicle purchase. More

I am thrilled with my 2021 Arteon and working with Boyce P., Thomas U. and Jason B. Those gentlemen listened to my needs, never pushed me, treated me patiently, made me happy, and were responsive before an P., Thomas U. and Jason B. Those gentlemen listened to my needs, never pushed me, treated me patiently, made me happy, and were responsive before and AFTER the sale. I test drove three different models. This is my second Volkswagen and it will not be my last. Thank you, Murfreesboro Volkswagen. More