Volkswagen of Marion

Excellent Did not have an apppointment but got right in. Answered all questions Took time to check out special features on this new car. They met alll my n Did not have an apppointment but got right in. Answered all questions Took time to check out special features on this new car. They met alll my needs More

Excellent Atlas Purchase Process I did my homework ahead of time and knew what I wanted. I went to the dealership. They were patient and not pushy. They made the buying experience rel I did my homework ahead of time and knew what I wanted. I went to the dealership. They were patient and not pushy. They made the buying experience relatively painless. So far, I am enjoying my new car. More

Oil change and inspection Very efficient and polite. Gave great explanations of what was done pleased with timing and getting me in at the last minute a big thanks to all Very efficient and polite. Gave great explanations of what was done pleased with timing and getting me in at the last minute a big thanks to all More

Awesome service! Fast, friendly, very clean and stocked waiting room. My kids love going with they have a great playroom, and a variety of drinks and snacks! Fast, friendly, very clean and stocked waiting room. My kids love going with they have a great playroom, and a variety of drinks and snacks! More

Friendly, efficient, and thorough Brian in the service department was very friendly and thorough when he explained the process at the very beginning of the appointment. My oil would be Brian in the service department was very friendly and thorough when he explained the process at the very beginning of the appointment. My oil would be changed, my tires would be rotated and the technician would also perform a thorough inspection of my car and tires. Should any area of concern be found, I would be advised and solutions presented. I left Marion VW confident I had been given the best possible customer service and the best service on my car for maximum safety and performance. More

VW OF Marion knows customer service I had my first opportunity to work with VW of Marion and salesman Scott Phelps. The best buying experience I have ever had. I didnt have to haggle ba I had my first opportunity to work with VW of Marion and salesman Scott Phelps. The best buying experience I have ever had. I didnt have to haggle back and forth, because the deal was really good from the start. I know, buying a car being easy sounds impossible, but it wasn't. Scott let me know about the rebates that were now being offered and I was really wanting to wait, but Scott's timely information encouraged me to take the good deal. Everyone was friendly. I literally agreed on the price over the phone after meeting with him previously at the dealership, sent him what he needed, went in and the paperwork was ready to sign. A great experience. I will be back. More

Install new battery. Call to dealer at 8:30 AM and was told to come over ASAP and they would install a new battery. I did my part they did their part. All done within 45 Call to dealer at 8:30 AM and was told to come over ASAP and they would install a new battery. I did my part they did their part. All done within 45 minutes of Time at the dealership. Can’t get any better than that! More

Excellent service Meets my needs good service. Nice facility. Reasonable prices. Very customer focused. Variety of hours open for service. Meets my needs due to my wo Meets my needs good service. Nice facility. Reasonable prices. Very customer focused. Variety of hours open for service. Meets my needs due to my work schedule. More

Very professional Because I had good and professional service. I would recommend my friends to buy a car if they are interested in purchasing a vehicle from Volkswagen. Because I had good and professional service. I would recommend my friends to buy a car if they are interested in purchasing a vehicle from Volkswagen. More

Volkswagen Marion il We had a pleasant experience at Volkswagen in Marion. Everyone was very nice and worked with us to get us in a new car. I would highly recommend them We had a pleasant experience at Volkswagen in Marion. Everyone was very nice and worked with us to get us in a new car. I would highly recommend them to anyone! More