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Volkswagen of Marietta
Marietta, GA
341 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 341 reviews
February 12, 2018
Frustrating Experience -- Would Not Recommend I had a very negative experience at this dealership. Everything started out great -- my wife and I test drove a 2015 Passat and loved it. The salesman I had a very negative experience at this dealership. Everything started out great -- my wife and I test drove a 2015 Passat and loved it. The salesman offered us a price, we said we'd be paying cash, but we needed to think on it. I called back two days later to confirm that he could still offer us the same price, and he said yes. I had to Uber 30 minutes across town to get to the dealership, thinking I'd be driving home in a car. When I got there the salesman said he'd made a mistake and the car was going to be an extra $500 unless I financed it. Apparently there was a miscommunication between him and the general manager, and now I was expected to pay for their misunderstanding. All in all, poor customer sevice and a lack of professionalism. More
by STL_car buyer
Employees Worked With
JC
Helpful January 26, 2018
Amazing service I live in OH and needed to buy a car for my daughter at Auburn. The Team at MARIETTA VE was unbelievable. Best in class! I would buy from them again I live in OH and needed to buy a car for my daughter at Auburn. The Team at MARIETTA VE was unbelievable. Best in class! I would buy from them again in a heartbeat. They were fair, prompt and great communicators!! You can’t go wrong. More
by Ohio Dad
Employees Worked With
Silvia, Erwin and Desseri
January 03, 2018
JC was wonderful! JC was very knowledgeable and helpful. My son in law lost a car he wanted and JC found him a another Tiguan that he purchased. All of this was done on JC was very knowledgeable and helpful. My son in law lost a car he wanted and JC found him a another Tiguan that he purchased. All of this was done on the last day of the year. More
by Wkp59
Employees Worked With
JC
December 15, 2017
Fun and friendly The most friendly car buying experience I’ve experienced. Misha and Amanda we’re both awesome.... knowledgeable and helpful! Would definitely recomm The most friendly car buying experience I’ve experienced. Misha and Amanda we’re both awesome.... knowledgeable and helpful! Would definitely recommend to anyone in the market for a VW. More
by Happy Tiguan Owner
Employees Worked With
Misha Atanasova, Amanda Cantrell
December 06, 2017
Horrible customer service and speed I just wanted to let you all know how displeased I was with the service here. I went to get 4 tires and wheels here. It took 8 Days. Unreal. The would I just wanted to let you all know how displeased I was with the service here. I went to get 4 tires and wheels here. It took 8 Days. Unreal. The would call me to tell me car was ready and when I got there it was not. They continuously kept making excuses on why it wasn’t ready. The last day I received a call to come to the shop at 3 to get my car. I get there and the tell me that the car is being washed and will be ready soon. 2 hours pass with everyone telling they don’t know where the car is. Come to find out the had done something and could not get the car in park. I ended up calling the police to come to the shop just to see the car and to find out that I would not be able to have my car because they did know what the problem was. Jariel was the point man on my car and he was full of lies and was horrible with contacting me. He would avoid my calls I would have to ride up to the shop to get updates. He call and say everything was good to go the. When I arrived was full of more lies on why it wasn’t done and why he didn’t call to stop me from coming up there. The general manager only sided with jariel and acted as if I was not in the loop of what was happening. When the cops arrived on the last day the general manager made it seem to the officers that I was harassing them. But had no answers why the car wouldn’t work. I was there for four wheels and tires!! There should have been no reason for the car to not get out of park. In all this all I was offered was a free car wash. More
by Jerry44
Employees Worked With
Jariel and the general manager
November 27, 2017
Vw of Marietta Misha was the best. Made the process really easy and enjoyable. I would definitely recommend it to my friends. Everything over there is top notch. Misha was the best. Made the process really easy and enjoyable. I would definitely recommend it to my friends. Everything over there is top notch. More
by Angel
Employees Worked With
Misha Atanasova
November 12, 2017
Amazing Service I had the best experience! Each part of the sales team worked hard on the overall sale of my car. I love it and could not be happier with Misha and Am I had the best experience! Each part of the sales team worked hard on the overall sale of my car. I love it and could not be happier with Misha and Amandas service. My car is perfect ? More
by Amandajhorne
Employees Worked With
Misha, Amanda,
October 22, 2017
Excellent buying experience JC was and excellent salesman. We went in to look at a used Passat, and never felt pressured to look at anything other than what we wanted. All the st JC was and excellent salesman. We went in to look at a used Passat, and never felt pressured to look at anything other than what we wanted. All the staff was friendly, and helped explained everything that was going on. It felt like we made friends while purchasing our vehicle. More
by Jason Laney
Employees Worked With
JC Chuma
September 18, 2017
Wonderful car shopping experience! Absolutely the most comfortable car shopping experience. Silvija was fantastic to work with and really listened to our needs in a vehicle. We ended up Absolutely the most comfortable car shopping experience. Silvija was fantastic to work with and really listened to our needs in a vehicle. We ended up purchasing a great car for our daughter and highly recommend Volkswagen of Marietta and Silvija Aniuliene for any of your automobile needs. More
by Happybuyer
Employees Worked With
Silvija Aniuliene
July 19, 2017
Felt welcomed Clayton helped direct me to a service guy and from there I was generously assisted. They offered a car wash whenever because it was raining the day i Clayton helped direct me to a service guy and from there I was generously assisted. They offered a car wash whenever because it was raining the day i went. I had an oil change and tire check, the wait was not long at all, and I felt welcomed by everyone. Kindness and willingness was greatly appreciated! Thanks. More
by Liz
Employees Worked With
Clayton
