Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Macon
Macon, GA
32 Reviews
Volkswagen of Macon is owned and operated by Jackson Automotive Group. Jackson Automotive Group has been in business since 1955 with the third generation currently managing it. We currently own three stores in Macon with four different brands.
Of course, there are many reasons, but perhaps the most important is the incredible service we offer! From taking our time to ensure our customers have the best car buying experience when choosing a new Volkswagen model, to making sure each of our clients obtains the car loan and Volkswagen lease that he/she is most comfortable with, our commitment to you is unsurpassed.
From the latest selection of new Volkswagen models to our incredible variety of used cars here in Macon, Volkswagen of Macon likely has a model that will perfectly suit your personal style. And, of course, our friendly auto gurus are happily on hand to answer any questions you may have, as well as provide information about the model you're eyeing.
Volkswagen of Macon provides much more than new and used vehicles, however. Current Volkswagen owners love our onsite car service and maintenance center. Employing only highly trained technicians that use certified parts from the manufacturer, we make servicing your vehicle a simple, pleasant experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 32 reviews
Verified Customer
December 29, 2025
Thanks for great work as usual that I have come to expect from VW of Macon. We ran into some difficulties but thankfully we were able to work them out. See you next time.. I expect and pray that you VW will from VW of Macon. We ran into some difficulties but thankfully we were able to work them out. See you next time.. I expect and pray that you VW will continue to treat me well. More
by DEBRA.JACKSON468
Employees Worked With
Mr. Paul - Service depart.
December 23, 2025
I took a chance. Dissatisfied with Union City VW and Macon is about the same distance but less traffic and too many traffic lights. I felt treated as a valued cust Dissatisfied with Union City VW and Macon is about the same distance but less traffic and too many traffic lights. I felt treated as a valued customer, Brian again was outstanding, and the wait was very short. Many dealerships could take lessons on how to take care of a customer by following Macon VW's example. Top Notch Kudos More
by OHARA.MARK
Employees Worked With
Brian in Service Department
December 16, 2025
The service advisor was very nice and pleasant, however I had my Volkswagen in for service three times (at close to a week a time) and the engine light remained on (even showing the same code). It would be had my Volkswagen in for service three times (at close to a week a time) and the engine light remained on (even showing the same code). It would be off when I picked up the car, but re-light before I left Macon. Over $4,000 later, I still have the problem. More
by Unhappy
Employees Worked With
Brian Hatfield
