Volkswagen of Lake Charles
Lake Charles, LA
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Good experience The overall experience at very of lake Charles was very professional and friendly . Quintin malveaux was a joy to work with and very knowledgeable of The overall experience at very of lake Charles was very professional and friendly . Quintin malveaux was a joy to work with and very knowledgeable of the cars he was selling. More
Great Very customer friendly. Always get Great service. Faith is coming home to do you need to go home and take a look 👀 I know how much you have to say to Very customer friendly. Always get Great service. Faith is coming home to do you need to go home and take a look 👀 I know how much you have to say to you and the rest of y’all More
Amazing and overwhelming The staff were very kind and helpful. I love the fact that Quintin didn’t just throw figures out there. He explained things and was diligent towards c The staff were very kind and helpful. I love the fact that Quintin didn’t just throw figures out there. He explained things and was diligent towards coming to a resolve with me. He, along with the manager who I am very thankful for, struggled through the credit checks, explained everything to me and showed me the evidence behind their words. I didn’t expect this at all, I just went in to get my car serviced, however, God allowed the staff at Volkswagen to bless me beyond my imagination. I went from a 2008 to a 2018!! I love my car. Thank you all so much!! More
Service was great.. parts dept.. not so much i waited at the parts department counter for almost 10 minutes and the whole time I could hear the girl cussing on the phone. When she finally walked i waited at the parts department counter for almost 10 minutes and the whole time I could hear the girl cussing on the phone. When she finally walked out the back she seemed very upset, obviously from what I heard her saying on the phone. The service department was amazing though. I’m not sure what the guys name is, but he came out the back saying my car was almost ready and if I wanted it washed. I explained that I had class in 10 minutes and couldn’t take the offer. So the machanics through everything in the back and said to bring it back after class and they would be happy to put everything up And they would wash it for me also. I brought it back after class and they did everything for me. They were awesome! As I was waiting though, one of the sales men came up to me and proceeded to ask me if I was single... I don’t appreciate that. It really discourages some women from going places without their significant other for reasons like this. More
Great service. Prompt. Very pleasant. Actually felt valued by all the staff I ran into while waiting. Explanations of work were clear and easy to understand. Dealership went out of its way Actually felt valued by all the staff I ran into while waiting. Explanations of work were clear and easy to understand. Dealership went out of its way to make it a good experience. More
Awesome Dealership Corey was so helpful with helping me find my car from the moment I pulled up to the lot to the end. I could call him whenever with whatever questions Corey was so helpful with helping me find my car from the moment I pulled up to the lot to the end. I could call him whenever with whatever questions and he was more than happy to help me. He never made me feel pressured to do anything I did not want to do. Voltswagon is 5 stars in my book thanks so much Voltswagon! More
Servicing my car The service is quick the staff are very friendly, they know more about my car and it done right and I trust the quality of the word done on my car The service is quick the staff are very friendly, they know more about my car and it done right and I trust the quality of the word done on my car More
Meeting Expectations The entire team was warm and friendly amidst doing their jobs by taking care of not only myself but the other customers as well. Didn’t feel like a De The entire team was warm and friendly amidst doing their jobs by taking care of not only myself but the other customers as well. Didn’t feel like a Dealership at all. Love the environment and friendly staff. More
very respectful and friendly They worked with me to meet my needs in a new car and were respectful and friendly the entire time. Will definitely recommend them to others and will They worked with me to meet my needs in a new car and were respectful and friendly the entire time. Will definitely recommend them to others and will continue to do business with vw of lake Charles. More
Very helpful staff I started with this dealership when it began in a smaller venue...still the best dealership/service center. Jacob is helpful and he always makes sure I started with this dealership when it began in a smaller venue...still the best dealership/service center. Jacob is helpful and he always makes sure my car is so clean...just very happy to do business with this dealership. More