Volkswagen of Lake Charles

Came in for a buyback settlement closing I left with a used vehicle at a bargain price, everyone I worked with was very helpful and friendly. I got the exact car I wanted and everything went I left with a used vehicle at a bargain price, everyone I worked with was very helpful and friendly. I got the exact car I wanted and everything went smoothly! 10/10 experience. I love VW and would likely return in the future to purchase another vehicle. More

Feeling in control We shopped here to find the car we wanted, they listened and worked with us to get what we needed. Very professional at listening and helping. We feel We shopped here to find the car we wanted, they listened and worked with us to get what we needed. Very professional at listening and helping. We feel we were in control. Thanks to a great team of people at this dealership. More

All around wonderful experience! This dealership was so helpful during my car buying process! They worked around my busy schedule to get me into the car of my dreams and my salesman W This dealership was so helpful during my car buying process! They worked around my busy schedule to get me into the car of my dreams and my salesman Walter took the time to walk me through all the awesome features of the new Tiguan! I would definitely recommend anyone looking to buy to go check out VW of Lake Charles! More

Great customer service from salesperson and manager. Excellent customer service from both the salesperson and staff at VW of Lake Charles. Prompt reply to questions and honest answers. I felt very comf Excellent customer service from both the salesperson and staff at VW of Lake Charles. Prompt reply to questions and honest answers. I felt very comfortable through the whole experience, and in the end this dealership was where we bought our daughters first vehicle. I will definitely be back for future purchases. More

Courteous employees This location has very Courteous employees and very Prompt service . Jacob and Jamie were so nice and helpful. They made sure that I was informed of This location has very Courteous employees and very Prompt service . Jacob and Jamie were so nice and helpful. They made sure that I was informed of the project. More

Great with New Credit Quintin and Lauren were great! They worked with us to make sure we got the perfect car AND stayed in budget! Everyone worked hard to make sure my firs Quintin and Lauren were great! They worked with us to make sure we got the perfect car AND stayed in budget! Everyone worked hard to make sure my first experience buying a car was pain free! More

Motivated to sell and knowledgeable I had a very good experience with this dealership. The deal was handled over the phone since I was over 7 hours away. We agreed to a price and the pap I had a very good experience with this dealership. The deal was handled over the phone since I was over 7 hours away. We agreed to a price and the paperwork was completed very fast so I could review it before I made the trip down. There were no surprises when we arrived the Atlas was just what we were looking for and the staff was very knowledgeable. Not many dealerships are willing to work with people over the phone they want you in the dealership to make a deal. I was very happy that they were willing to work with me over the phone. More

Comfort and Class From the moment I entered the lot I never felt pressured to buy. I looked around, found what I was interested in and spoke with a very knowledgeable s From the moment I entered the lot I never felt pressured to buy. I looked around, found what I was interested in and spoke with a very knowledgeable sales person. I got all of the positives and negatives on my choices, which allowed me to make my decision. Then it was on to the finance office which was not as bad as one would think. He acctually saved me a couple a grand by financing with another lender. All-in-all it was not painfull of arduous. And I have a nice new dependable automobile to show for it. Thanks to Corey Joseph, Lauren Johnson and the staff. More

Great Service I purchased a pre owned 2008 Volkswagen GLI and could not be happier with it the sales staff are knowledgeable and easygoing great atmosphere I would I purchased a pre owned 2008 Volkswagen GLI and could not be happier with it the sales staff are knowledgeable and easygoing great atmosphere I would recommend Volkswagen of lake Charles over the surrounding dealers mainly because the simple fact they care about you and your car More

First new car purchase This was my first time ever to buy a car and the experience I had was great and easy. The team there were very anxious to help me through the whole pr This was my first time ever to buy a car and the experience I had was great and easy. The team there were very anxious to help me through the whole process. I received excellent answers to all of my questions. More