Volkswagen of Lake Charles

proficiency Humble approach, professional attitude, efficient service, knowledgeable, courteous, proficient, great teamwork as well as individual abilities utiliz Humble approach, professional attitude, efficient service, knowledgeable, courteous, proficient, great teamwork as well as individual abilities utilized. Great customer service satisfaction rendered. Accolades are given. More

good experience Friendly, courteous, and easy to deal with. Kevin was willing to work with us to meet our numbers, and signing the papers was fast and easy. Friendly, courteous, and easy to deal with. Kevin was willing to work with us to meet our numbers, and signing the papers was fast and easy. More

Excellent Dealership/great employees Walter Stevens was a great salesman. No pressure, very easy to talk to, very knowledgeable! I’ can easily recommend him and VW of LC to my family & f Walter Stevens was a great salesman. No pressure, very easy to talk to, very knowledgeable! I’ can easily recommend him and VW of LC to my family & friends. More

Great customer service I made an appt at 9am for 2 vehicles to have oil changes and tire rotations done. I was told they couldn’t be done simultaneously but was assured each I made an appt at 9am for 2 vehicles to have oil changes and tire rotations done. I was told they couldn’t be done simultaneously but was assured each would take an hour. Time frame was as expressed so I was happy about that. Jamie was friendly and helpful. All around good visit. More

Great service The dealership was friendly, helpful, and gave me a great price. They even had the entire car painted because it had scratches on the hood. The dealership was friendly, helpful, and gave me a great price. They even had the entire car painted because it had scratches on the hood. More

Great Service I drive an Audi and didn’t want to drive out of town for service. I was very pleased with the customer service. I would highly recommend them to anyon I drive an Audi and didn’t want to drive out of town for service. I was very pleased with the customer service. I would highly recommend them to anyone. More

10K Service Great experience for my 10K mile service. Jacob and Jamie were both very prompt and professional. They also attempted to troubleshoot a problem I did Great experience for my 10K mile service. Jacob and Jamie were both very prompt and professional. They also attempted to troubleshoot a problem I did not have scheduled to be looked at without having me have to make a separate appointment. More

EXCELLENT SERVICE IN TIMELY MANNER BROUGHT IN 2013 VW BEETLE WITH A/C CONCERN WAS DIAGNOSED QUICKLY AND CORRECTLY AND REPAIRED IN A VERY TIMELY MANNER. I WOULD RECCOMEND THEM ANYONE BROUGHT IN 2013 VW BEETLE WITH A/C CONCERN WAS DIAGNOSED QUICKLY AND CORRECTLY AND REPAIRED IN A VERY TIMELY MANNER. I WOULD RECCOMEND THEM ANYONE More

Oil change Brought Audi in for oil change and was a quick and friendly experience. Facility was very clean and modern. I will be going back for my future car nee Brought Audi in for oil change and was a quick and friendly experience. Facility was very clean and modern. I will be going back for my future car needs More

Perfect service The item was installed well and half the time and less cost than expected. The part I ordered also arrived on time. The hitch is very strong and the p The item was installed well and half the time and less cost than expected. The part I ordered also arrived on time. The hitch is very strong and the person at the Bike Warehouse was impressed. More