Volkswagen of Lake Charles

Amazing experience! I did not expect to leave with a car that day. But Volkswagen of Lake Charles made it happen! I love the car so much and its my first big purchase at I did not expect to leave with a car that day. But Volkswagen of Lake Charles made it happen! I love the car so much and its my first big purchase at that! I look forward to more awesome experiences from them! Thank you! You made my dream a reality! More

Great Dealership! We recently bought a new vehicle and everyone at VW Lake Charles was wonderful! The staff was extremely helpful and explained all questions we asked. We recently bought a new vehicle and everyone at VW Lake Charles was wonderful! The staff was extremely helpful and explained all questions we asked. We will definitely recommend this dealership to others! More

Good experience Everyone was friendly and helpful. The turnaround was fast. I appreciate the fact that the service department informed me of the issues that were goin Everyone was friendly and helpful. The turnaround was fast. I appreciate the fact that the service department informed me of the issues that were going on with my vehicle. More

Awesome Easy to deal with. All of the staff was very friendly . Walter my salesman that helped my was awesome answered every question I had great experience o Easy to deal with. All of the staff was very friendly . Walter my salesman that helped my was awesome answered every question I had great experience overall More

Efficient, friendly All of the employees involved in my service were very friendly and efficient. They cared about me and the service on my Touareg. I appreciate th All of the employees involved in my service were very friendly and efficient. They cared about me and the service on my Touareg. I appreciate the attitude of the employees. More

Great and friendly service!! They are always helpful and listen to everything I had to say. They always took the time to really look over my concerns with my new car. They are always helpful and listen to everything I had to say. They always took the time to really look over my concerns with my new car. More

Excellent I booked my appointment on line. Was contacted the next day to verify my problems. Very professional When I arrived, smooth check in. Repeatedly a I booked my appointment on line. Was contacted the next day to verify my problems. Very professional When I arrived, smooth check in. Repeatedly asked if I was okay while I was waiting. Service advisor continued to check on status of car. Excellent service! More

Job was completed In and out and job was completed in an excellent manner with great service. Reccomend if you are looking for a great car buying or service experience In and out and job was completed in an excellent manner with great service. Reccomend if you are looking for a great car buying or service experience l. More

Great service Jacob in service was great to work with kept me updated on stays of parts and repairs. Top notch service Dept. Probably the most positive and easiest Jacob in service was great to work with kept me updated on stays of parts and repairs. Top notch service Dept. Probably the most positive and easiest experience I have had with a service dept. By far exceeded expectations. More

Highly satisfied The attending serviceman was very informative and helpful. The place is clean and conveniently located by shopping, grocery, gas centers, and a park. The attending serviceman was very informative and helpful. The place is clean and conveniently located by shopping, grocery, gas centers, and a park. The wait was not very long! More