Volkswagen of Lake Charles

Excellent Timely and efficient Would use them again. Recommend Volkswagen to all friends. Friendly clean easy to schedule. Keep doing what you’re doing. Tha Timely and efficient Would use them again. Recommend Volkswagen to all friends. Friendly clean easy to schedule. Keep doing what you’re doing. Thanks again More

Great Experence I Purchased a 2017 Certified Volkswagen Passat and they had the service department service the vehicle while I was signing for the purchasing of the C I Purchased a 2017 Certified Volkswagen Passat and they had the service department service the vehicle while I was signing for the purchasing of the Car. More

Easiest purchase ever! This was by far the easiest, most comfortable car purchase I have ever encountered. The sales person (Walter stevens) was a blast to work with, never This was by far the easiest, most comfortable car purchase I have ever encountered. The sales person (Walter stevens) was a blast to work with, never pushed anything we didn't want, and was very knowledgeable. The darkness manager Lauren was also easy to work with and very friendly. I would recommend this place to anyone!! More

Nice curtious and professional salesman Was looking for a used car and was met with a no pressure type salesman that knew the features on all of the cars and was pleasant to talk with. I ne Was looking for a used car and was met with a no pressure type salesman that knew the features on all of the cars and was pleasant to talk with. I needed to find the right car at the right price and was amazed by the salesman finding the car I wanted. More

AdBlue light Brought in for servicing due to AdBlue light on and it had just been in for servicing the month before but found out it was a recall on the AdBlue Hea Brought in for servicing due to AdBlue light on and it had just been in for servicing the month before but found out it was a recall on the AdBlue Heater so that fixed. Here it is one week later and my light has gone on again and I have been unable to get anyone to answer my call at the dealership. More

Excellent service experience Very happy with the work that is done and the ease of dropping my car off. Good customer service. Liked that my car had been washed before I picked it Very happy with the work that is done and the ease of dropping my car off. Good customer service. Liked that my car had been washed before I picked it up. More

Thank You I can't say enough great things about this dealership. I had the pleasure of working with Jerald for my service visit and everything went perfect. Tha I can't say enough great things about this dealership. I had the pleasure of working with Jerald for my service visit and everything went perfect. Thank you for the ride to work, and I will see you again in 10K miles. More

The new automated service estimate by text is awesome. A few years ago after Kelly left, I had one bad experience at the old location when I had to troubleshoot the problem myself. Since then however, the A few years ago after Kelly left, I had one bad experience at the old location when I had to troubleshoot the problem myself. Since then however, the current service department has been great to me and my higher mileage GTI and I’m continually impressed. More

Good service, faster than I expected Good service, faster than expected , I went for a recall and since the moment I set up the appointment to the time was done it was a really good servi Good service, faster than expected , I went for a recall and since the moment I set up the appointment to the time was done it was a really good service More

Amazing Walter was well beyond helpful. After totaling my Nissan Maxima he was extremely helpful, understanding, and patient with me. This was the BEST car bu Walter was well beyond helpful. After totaling my Nissan Maxima he was extremely helpful, understanding, and patient with me. This was the BEST car buying experience I’ve had!! More