Volkswagen of Inver Grove
Inver Grove Heights, MN
Filter Reviews by Keyword
By Type
Showing 303 reviews
I've gone to this dealership for service in the past, and their sales area is no exception when it comes to providing great service. Jaime, Nick & Tom made the experience of buying a car (normally stress and their sales area is no exception when it comes to providing great service. Jaime, Nick & Tom made the experience of buying a car (normally stressful for me) a very easy and excellent experience. There was never a time when I did not feel like I was in good hands; my questions were always answered, everything explained well. And I know that when I bring my car in for checkups, Ryan & crew will be there to take care of things! I highly recommend VW of Inver Grove for sales and service. More
This was the best car buying experience ever. I am Daniela and I purchased a VW in November. Well, besides the fact that the car I picked was waiting for me when I got there, Amber Schmidt, was the be Daniela and I purchased a VW in November. Well, besides the fact that the car I picked was waiting for me when I got there, Amber Schmidt, was the best of the best. I was in and out in about 1,5 hrs - the proud owner of a VW. They have a great team, that works great together and makes you feel comfortable in every way. They go way and beyond to do everything for you, so all the hassle and the annoyance of buying a car are not present. I am recommending them from the bottom of my heart. They are the best. More
I was very pleased with my experience from beginning to end. I set up an appointment with Tim and he was expecting me and he had a few ideas of some cars I would like, based on a previous conversation. end. I set up an appointment with Tim and he was expecting me and he had a few ideas of some cars I would like, based on a previous conversation. I had to get a car quickly as my former car's engine died. It's a busy time of year-Christmas-- and I have a lot of driving to do, through the end of the year so I was a bit anxious. Tim made my experience enjoyable. I bought the first car we test drove. Tim made everything easy and fun! I love my car and I'm so grateful to have a dealer that I trust. This is my 4th car with Volkswagen of Inver Grove Heights (formerly Saturn). Thank you and I'll definitely recommend my friends and family to Tim Anderson. More
We currently have a meeting scheduled with the dealership. At this time, the dealership is assuring us that they plan on resolving the conflict and intend on satisfying or concerns. dealership. At this time, the dealership is assuring us that they plan on resolving the conflict and intend on satisfying or concerns. More
Jennifer was very polite and professional. She answered my questions and researched the ones she was unsure of. Then she followed up with me right away. It is obvious she cares very much about customer s my questions and researched the ones she was unsure of. Then she followed up with me right away. It is obvious she cares very much about customer satisfaction. I would definitely recommend VW of Inver Grove. More
Car purchasing can be stessful. BUT Jamie the salesperson was awesome and it was a pleasure. Matt was thorough in explaining every detail in the financing process. Everyone I met was friendly a salesperson was awesome and it was a pleasure. Matt was thorough in explaining every detail in the financing process. Everyone I met was friendly and helpful. The dealership exudes success in a purchase of a new vehicle. I bought a VW Golf again after experiencing a great run with my first one. I love my car and couldn't be more pleased. Jamie and Matt made it a painless process and it was the first time my car purchasing experience has been fun, informative, and painless. Thanks to all at Inver Grove VW! More
We drove to Inver Grove with the intention of driving home in a new Beetle and that is exactly what we did. I had spoken to Gary on the phone the previous day. He greeted us at the front door and from st home in a new Beetle and that is exactly what we did. I had spoken to Gary on the phone the previous day. He greeted us at the front door and from start to finish was courteous and professional. He went over all aspics of the new car and made sure that we understood all functions. He made sure we understood the entire process of purchasing and what we were waiting for each waiting period. He showed us around the service dept. and told us what to do if the car needed to be brought in. We were pleased with the price of the new car and it was what we expected as we had done our research. Although we got a little less for our trade in than we hoped...it was what my husband figured we would get. Overall we had a very pleasant experience and would highly recommend Inver Grove and especially Garye More
Since the Volkswagen Beetle was re-introduced back in the early 2000's - I've been in love. After hearing such wonderful recommendations from my co-worker - from the customer service she experienced in the early 2000's - I've been in love. After hearing such wonderful recommendations from my co-worker - from the customer service she experienced in the front, to the expert knowledge and friendliness in the back - I knew that Inver Grove Volkswagen was where I wanted to purchase my new Beetle. Amber was my Sales Consultant, and she was amazing. She was so enthusiastic, knowledgeable, happy and FUN - a true sweetheart to work with. I also had the pleasure of working with several other people, including: Brian McCulley, Angie Nalipinski, Matt Carstenbrock, and Nick Marsh - all with the same attitude as Amber. They truly took care of me and my family. (Thank you!) I would recommend Inver Grove Volkswagen and Amber to anyone; in fact, I already have. =-) I love my new car, and I look forward to doing future business with the great team at Inver Grove in the future. More