Volkswagen of Inver Grove

Tiguan Purchase Experience Purchased a Volkswagen 2016 Tiguan. Have had it for just 3 days. The process of purchasing a car, of course, is an energy-consuming task and can be Purchased a Volkswagen 2016 Tiguan. Have had it for just 3 days. The process of purchasing a car, of course, is an energy-consuming task and can be made more difficult if the reception and assistance provided is not fully positive. My experience at Volkswagen of Inver Grove, however, was truly positive. It was Jamie Keller who most sensitively, patiently, and knowledgeably communicated and assisted with the process of examining the cars and finally the buying. Hereafter, given what was conveyed about the service that will be provided, I expect to continue to be totally satisfied with this dealership. by MD. More

Amazing and fun We went to test drive a Passat and from the welcome to the drive away the personal at the dealership were amazing and fun . They made the experience f We went to test drive a Passat and from the welcome to the drive away the personal at the dealership were amazing and fun . They made the experience fun and exciting More

Selling cars with malfunctioning brakes I was informed after my second test drive that the brakes would be fixed on the 2003 Honda CRV I wished to buy. My mechanic inspected the car and saw I was informed after my second test drive that the brakes would be fixed on the 2003 Honda CRV I wished to buy. My mechanic inspected the car and saw that the front brake pads were new, yet the brakes were not functioning right. He thought if the service department bled the brakes (flushed out the brake fluid and replaced the brake fluid) that would do the trick. My salesperson Mohamed Ali assured me this would be done! Mr. Ali called to say the car had been serviced and come down to drive it again. What a waist of time! If in fact the brakes were bled then their was a serious safety issue with the brakes. Just after starting up the car in the dealerships lot, I put my foot on the brake and I could push the brake pedal right to the floor. Even if a person were not mechanically inclined, they would know the brakes were not working properly. I again drove the car to the mechanics in St Paul Park. He graciously test drove the car, this time with me and my daughter and her friend as witnesses. My mechanic agreed that just sitting in Duffy's parking lot, he too could push the brakes to the floor! He stated that you would think they would need to fix the brakes because it was a liability. Although he would have to take the brakes apart to be sure, he felt that if indeed the service department had bled the brakes, then the caliper on one of the wheels was bad. I brought the car back to Inver Grove Volkswagon and told Ali that the brakes were still not working properly. He said well the deal is off then. I said yes that is for sure. Ali then said have a good day. I am dumbfounded, how does the state of Minnesota let anyone sell a car with faulty brakes? And why would a dealer be so not nonchalant? Ali had indicated the day before that they had another buyer. Beware of this dealer! Please see my previous review of this dealership under Cargal. This dealership needs to be reported and I will. Someone could have a serious accident with faulty brakes More

A wonderful group of people to work with! We purchased our new van from Volkswagen of Inver Grove. They went the extra mile to make us feel comfortable with our purchase. They had a place to We purchased our new van from Volkswagen of Inver Grove. They went the extra mile to make us feel comfortable with our purchase. They had a place to entertain the kids while we looked over the loan and made changes. Every question we had was answered and what we were not comfortable with they fixed. Everyone had a cheerful attitude and I would highly recommend them. 5 stars! More

excellent This is my third car purchased from this dealership, always been treated with courtesy every time I visit from the maintenance shop to the cashier This is my third car purchased from this dealership, always been treated with courtesy every time I visit from the maintenance shop to the cashier More

Best Experience at a dealership!!! Let me start this review by advising that I am not in the best credit situation due to a recent bankruptcy. I received a mailer advising that I had b Let me start this review by advising that I am not in the best credit situation due to a recent bankruptcy. I received a mailer advising that I had been pre-qualified for a "new start" program to rebuild credit. I accompanied my spouse to the dealership as he was in the process of purchasing a vehicle. Our sales representative, Rick Dutton was straight-forward, knowledgeable and immediately put me at ease (I was skeptical about the mailer - and embarrassed about my credit situation). I felt comfortable sharing with Rick my situation and budget upfront (in terms of what I could afford for a monthly payment). Rick discussed my payment options based on how much I could put down, and also went above and beyond to find the perfect vehicle for me (the first car that caught my eye didn't end up working out). I really appreciate the time Rick took to understand what vehicle would be the best fit, and also for not trying to up-sale me into something that I really couldn't afford. Greg in finance was polite, professional and also straight to the point and also went above and beyond to make payment terms work for my spouse. Nick Marsh (finance) was a great help. He made sure to explain the different levels of coverage, but was not overly pushy on the extra packages - which I appreciated. All in all this was the BEST experience buying a vehicle (and I've bought 4 - including my new VW!!) and I am a CUSTOMER FOR LIFE. From the bottom of my heart, thank you so much for all your assistance, patience and for doing right by me and my spouse - Rick you rock!! More

BEST VW DEALERSHIP IN MINNESOTA I called the other dealerships in Minnesota and they were smart mouths on the phone and didn't even want to talk prices on the phone. I drove to VW of I called the other dealerships in Minnesota and they were smart mouths on the phone and didn't even want to talk prices on the phone. I drove to VW of Inver Grove and was met on the lot by a very knowledgeable salesman. The salesman's name was Mohamed Ali , he knew about the cars and was very professional and very respectful and was not high pressure at all. I purchased a VW Beetle from the dealership and my salesman Mohamed Ali was instrumental in helping me complete the buying process in a fast and courteous manner. I highly recommend Mohamed Ali for all your VW needs he is a asset to his company. More

FAMILY ATMOSPHERE I bought my VW last week. Tod was awesome, no stress, and the owner was so nice. I have been going to this store since 2000 because I brought my Sat I bought my VW last week. Tod was awesome, no stress, and the owner was so nice. I have been going to this store since 2000 because I brought my Saturn there and also the maintenance folks are the best and don't try to take advantage of you. Tod made the process easy and not stressful and also the business man was great too! More

fantastic absolutely the most pleasurable buying experience ever thanks to mr Ali great guy thanks for all your hard work I will be seeing you soon I am bringin absolutely the most pleasurable buying experience ever thanks to mr Ali great guy thanks for all your hard work I will be seeing you soon I am bringing my brother to buy a car thanks Ali. More

Car Purchase Best car buying experience to date. Unbelievable deal on a late model, low mileage Passat. No hassle buying experience. Everybody we dealt with, pa Best car buying experience to date. Unbelievable deal on a late model, low mileage Passat. No hassle buying experience. Everybody we dealt with, particularly Annette Adams, our salesperson, was very accommodating. More