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Volkswagen of Inver Grove
Inver Grove Heights, MN
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 306 reviews
July 23, 2016
Bob Sullivan It's the guy to go with. Bob Sullivan one of the best sales manager I have work with,answer all my questions and make my purchase easy. Everybody at this dealer was really nic Bob Sullivan one of the best sales manager I have work with,answer all my questions and make my purchase easy. Everybody at this dealer was really nice to me and my family ,even put a movie for my kids so they could stay on the play area while we were making the deal of my new car that was nice. I really recommend to buy your next car here, ask for Bob Sullivan More
by Josesand84
Employees Worked With
Bob Sullivan
July 13, 2016
GREAT SALESMEN VERY NICE AND EASY TRANSACTION. THANK YOU FOR THE TWO THOUSAND SIXTEEN JETTA TSI, I PURCHASED FOR MY WIFE AS A GIFT. YOU ARE WELCOME VERY NICE AND EASY TRANSACTION. THANK YOU FOR THE TWO THOUSAND SIXTEEN JETTA TSI, I PURCHASED FOR MY WIFE AS A GIFT. YOU ARE WELCOME More
by JOHNBOYANDME
Employees Worked With
STEVE SCHMIT
July 12, 2016
Worst Purchase Ever! We were sold a lemon! Purchased a 2003 Passat less than a year ago and I have spent 3165.00 in repairs to fix this faulty car. Here is an actual statement from my certified Purchased a 2003 Passat less than a year ago and I have spent 3165.00 in repairs to fix this faulty car. Here is an actual statement from my certified mechanic: "It came in with a check engine light. It was found to have an EVAP System leak. We noticed that someone started replacing the hose with regular hoses instead of getting the proper kit and parts. After several times back we continued to seal up all the rotted hoses and EVAP System. After that the CEL came back on it was turbo codes. It was discovered that someone had disconnected all the vacuum lines and valves to the turbo as the waste gate was seized shut rendering it non-functional. This is why the vacuum system was filling with oil. It is our professional opinion that these items were disconnected to sell the vehicle". I have also filed a complaint with the MN Atty General More
by Paula
Employees Worked With
Ali Mohumed
June 08, 2016
misleading and misinformed representatives and website On 5/30 we stopped by the store to inquire about a 2013 Passat. We test drove it, liked it and were prepared to move forward with the purchase. Once On 5/30 we stopped by the store to inquire about a 2013 Passat. We test drove it, liked it and were prepared to move forward with the purchase. Once in the showroom the rep came over and stated it could not be sold due to an airbag issue, but would contact us with an update. One week later, without hearing anything, and seeing the car still on their website, I inquired through the website about the vehicle. I got a response stating the car was available and they requested we come in for a test drive. Several more voicemails/emails were exchanged with multiple sales reps, where I specifically stated we had drove the car previously but were told it could not be sold. It took a third call to finally get the information that the car "was available but could not be sold". In my opinion, this is a very misleading statement. It is also misleading to have cars listed on a website and take inquiries about said cars, and allow test drives to occur, all without providing the information that the car cannot be sold, and they have no idea when that status will be updated. This was a big waste of time for us and set us back in our car search. Based on this experience I would not recommend this dealer to anyone. More
by pHONE651
Employees Worked With
Bryant, Stacy; Joh Windholz
May 25, 2016
Great place! Jamie Keller is the best salesperson ever, he is so nice and kind and patient. The dealership overall is the best I have ever seen in terms of profes Jamie Keller is the best salesperson ever, he is so nice and kind and patient. The dealership overall is the best I have ever seen in terms of professionalism, kindness and just everything, they are awesome!! More
by Happy customer
Employees Worked With
Jamie Keller
January 09, 2016
CC Sport I went to see a great pre-owned CC vw and I loved it I went there today with my family because dad is the car guy he was extremely impressed with the I went to see a great pre-owned CC vw and I loved it I went there today with my family because dad is the car guy he was extremely impressed with the car and I took it home I LOVE it! Thank you Ali and the very nice finance guy with the awesome folding skills. They were so patient and kind. Not to forget Stacey was very quick with any questions i emailed her and got in contact super quick. More
by CCgirl
Employees Worked With
Ali and the finance guy
November 15, 2015
Terrific People, Terrific Service, GREAT CARS We love our Jetta sedan and Jetta wagon - sales people were lovely and helpful. Since then, the people who really shine are the Service folks. Recen We love our Jetta sedan and Jetta wagon - sales people were lovely and helpful. Since then, the people who really shine are the Service folks. Recently they went above and beyond, working past closing to fix my tire. The service manager (Alan) showed compassion for my distress - my dog was dying and I needed the car to get to the vet - and he was patient and kind even at the end of a long day. These people are top notch, and so are their VW vehicles More
by SarahS
Employees Worked With
Alan
November 14, 2015
Great first time experience! !!!!!!! U guys ROCK! I purchased a 2014 Jetta with the help of Greg and Rick!!!!! They were extremely nice and very straight forward and dedicated to getting me a nice veh I purchased a 2014 Jetta with the help of Greg and Rick!!!!! They were extremely nice and very straight forward and dedicated to getting me a nice vehicle!!!! They didn't have us waiting long without frequent check ins to let us know how things were going!!!! If anyone I know is looking for a vehicle I'll be sure to send them their way...... I was kinda of reluctant to going because it's a huge dealership, but interacting with these two guys my honey and I soon relaxed!!!!!! More
by Shirley and Terrell
Employees Worked With
Rick and Greg
October 27, 2015
First Car Purchase Jessie and Rick were amazing to work with. My first car purchase was pleasurable and smooth. I was very nervous about purchasing a car as the horror s Jessie and Rick were amazing to work with. My first car purchase was pleasurable and smooth. I was very nervous about purchasing a car as the horror stories of how sales people will bager you. I was extremely happy that they let me look at my own pace and provide me with the best information to my purchase. They answered all of my questions and I was very pleased with the overall experience of the service I recieved. Great job guys!! :D More
by Latashia White
Employees Worked With
Jessie and Rick
October 06, 2015
Great service with friendly people. The car buying experience at VW of Inver Grove was excellent. Everyone was very helpful and interested in what I wanted. Karen White is a super sale The car buying experience at VW of Inver Grove was excellent. Everyone was very helpful and interested in what I wanted. Karen White is a super sales person and was very helpful throughout the process. Her follow up is great! More
by Car Guy MN
Employees Worked With
Karen White and Nick ( Finance)
