Volkswagen of Inver Grove

Misrepresented the car Everything was wonderful until I refilled the car for the first time and saw it said "Premium Required". I had asked specifically if it took regular a Everything was wonderful until I refilled the car for the first time and saw it said "Premium Required". I had asked specifically if it took regular and Ali said "Yes, 87". As a delivery driver that's a pretty significant blow to my bottom line and i wouldn't have bought it if I knew. More

Best service ever! My husband and I bought a used BMW X5, and couldn't be happier. Our salesman Rick, was one of the best that we have ever worked with. We both felt t My husband and I bought a used BMW X5, and couldn't be happier. Our salesman Rick, was one of the best that we have ever worked with. We both felt that his service was exceptional. He made us feel comfortable, important and above all confident that we were being treated fairly and that we were making a good purchase. He wasn't wrong either. The vehicle drives beautifully. Matt in finance was also a great guy to work with. I love this dealership and will definitely consider them when purchasing my next vehicle. I recommend them highly. More

Fantastic service!!! Ali and company at Inver Grove Heights Volkswagen are phenomenal! They got me out of my miserable GMC Sierra and into a sensational 2017 Jetta! I coul Ali and company at Inver Grove Heights Volkswagen are phenomenal! They got me out of my miserable GMC Sierra and into a sensational 2017 Jetta! I could not be happier! More

Accommodating, efficient & fun! My husband & I changed our date night to swinging by the Volkswagen store to check out the Alltrack. I was feeling unsafe in my current Forestor with My husband & I changed our date night to swinging by the Volkswagen store to check out the Alltrack. I was feeling unsafe in my current Forestor with my baby in the back seat during these winter storms. We took one for a test drive & it was so obviously better. Handled amazingly on the icy, snow blown roads. No fish tailing or floating. We felt in Control. And above all Safe. Rick, our salesman, was hilarious! My husband & I thoroughly enjoyed our experience. As he astutely pointed out to us on a prior review of him... he truly is a "weapon of a salesman". We bought it that same day! I have had it 2 weeks now & I couldn't be happier! Thanks for an amazing experience & I'm so thankful to feel safe once again. More

Above and Beyond I am an out of stater who was searching for the right BMW and came upon Inver Grove. The customer service is good but for Jesse Weinmeyer his service I am an out of stater who was searching for the right BMW and came upon Inver Grove. The customer service is good but for Jesse Weinmeyer his service was above and beyond. Jesse gave me every detail about the car and it gave me trust to go ahead and buy the car even though I was not able to test drive it and see it in person (which I always test drive first). But with the trust and honesty of Jesse I decided to buy. Jesse took out of his busy schedule to meet me half way which he drove 2 hrs to deliver the car to me. I am so happy about the car and the 5 star service that Jesse had shown to me and I want to thank Jesse and the others for their great service. Jesse thank you so much for your help and service and I greatly appreciate it and I am so very happy with my BMW! More

TDI Buyback & New Golf Sportwagen Rick Dutton was very patient and helpful. He answered many questions. He, Travis, & Regge, went above and beyond to find my new sportwagen by my VW Rick Dutton was very patient and helpful. He answered many questions. He, Travis, & Regge, went above and beyond to find my new sportwagen by my VW buy back date. I appreciate their due diligence and commitment to customer service. More

Very patient and helpful! Sam Lien was extremely helpful when I came in looking to buy a used car. He was very patient with me and let me test drive plenty of vehicles so I kne Sam Lien was extremely helpful when I came in looking to buy a used car. He was very patient with me and let me test drive plenty of vehicles so I knew which one I wanted. He never pressured us and was overall a great salesperson! More

Excellent Customer Service They had to go to IL to get my Golf but they were able to get it quickly and gave me an excellent deal. I had my 11 month old with me while we were d They had to go to IL to get my Golf but they were able to get it quickly and gave me an excellent deal. I had my 11 month old with me while we were doing all the paperwork and the salesperson played with the baby, even going as far as showing him off to the rest of the staff while I had to transfer the car seat to the new vehicle. I could hear my baby's laughter when I came back inside the dealer. More

New Golf We had to replace my old Passat with sadness. Tod made the process buying my new Golf very easy. We test drove 2 cars on what was the worst driving We had to replace my old Passat with sadness. Tod made the process buying my new Golf very easy. We test drove 2 cars on what was the worst driving condition snowy day. Tod was very cool and I'm glad I bought another VW. More

Great place to buy a car! Not only does this dealership have a great selection of cars to choose from, but the staff is wonderful. Our salesperson, Jesse, was terrific! There w Not only does this dealership have a great selection of cars to choose from, but the staff is wonderful. Our salesperson, Jesse, was terrific! There was no pressure, yet he was there to answer any questions we might have. We went in for a car for my husband and ended but buying one for me too. We had our 6 year old with us and, as with any vehicle purchase, it took a long while. The finance staff brought out snacks and a puzzle for her to complete while she waited. Needless to say, my husband and I were very impressed. More