Volkswagen of Inver Grove
Inver Grove Heights, MN
Filter Reviews by Keyword
By Type
Showing 303 reviews
Atlas 2018 We have purchased with vw of inver grove for many years. Every time it is a pleasant and easy experience.e the staff is terrific. We have purchased with vw of inver grove for many years. Every time it is a pleasant and easy experience.e the staff is terrific. More
All around nice experience After researching online, I knew exactly the Tiguan R Line I wanted and called to make sure it was still in stock. Jesse W. went above and beyond, co After researching online, I knew exactly the Tiguan R Line I wanted and called to make sure it was still in stock. Jesse W. went above and beyond, coming in on his day off to work with us. We were given exceptional service all around, and I’m so in love with my new car! More
Great Customer Service I purchased a car from VW 2 years ago and loved working with Rick Dutton. I was in the market for a newer car with AWD. I emailed Rick that I was inte I purchased a car from VW 2 years ago and loved working with Rick Dutton. I was in the market for a newer car with AWD. I emailed Rick that I was interested and set up an appointment to go in and test drive a few I found online. I was looking at a used 2018 Tiguan. He offered to let me test drive a new one. I had never driven a car that was new with 0 miles on it. I started the day not wanting to spend a ton of time test driving. I wasn't even looking to walk out of there with a car! Rick, Travis and Anders were able to work with me since I had bought a car 2 years ago. I signed for my brand new 2018 Tiguan SE with 9 miles (that I drove) on it. It has everything (and more) that I was looking for in an AWD vehicle. I asked if it had remote start and Rick said it didn't. When I was signing the papers he gave me the 3 sets of keys and said that it did have remote start. I was so excited about that small feature. I've always liked doing business with VW-Inver Grove. Their service staff are always friendly and the sales want the best for you. I like that they send me a bday card each year and an email each 6 months to check in on my purchase. Great job to them and their customer service! More
no pressure, smooth process, very happy! We went in just to browse and left with a brand new Tiguan! Sam Lien was so helpful, knowledgeable, and friendly! There was no pressure to buy and h We went in just to browse and left with a brand new Tiguan! Sam Lien was so helpful, knowledgeable, and friendly! There was no pressure to buy and he answered every question I had. We are so happy and really feel like we have found our new car place! More
Great service and staff at VW of Inver Grove. Thanks Sam L. Great service and staff at VW of Inver Grove. We love our new Atlas Premium. I would highly recommend visiting this dealership next time you are in th Great service and staff at VW of Inver Grove. We love our new Atlas Premium. I would highly recommend visiting this dealership next time you are in the market to buy a vehicle. More
We've bought three cars from them! We just purchased our third vehicle from VW and couldn't be happier. We worked with Rick who is incredibly personable and highly knowledgeable of VW's We just purchased our third vehicle from VW and couldn't be happier. We worked with Rick who is incredibly personable and highly knowledgeable of VW's and all they have to offer, and he's been amazing! Not only did he let us take our vehicle for a long test drive to check out the quality, but he was also super friendly and efficient about the whole process. He sat with us and made sure that we understood each part of our purchase. It's obvious to me that this dealership operates using highly ethical practices among their sales team, and they truly work as a team. We purchased our previous two vehicles from Michael, who is also amazing to work with. I remember that Michael stayed late with us one evening when we were trying to figure out financing on one of our previous vehicles and was able to work with the financing team to exceed our expectations! (Long story. I'll spare you the details, but we would have bought this one from him as well except that he was out this weekend and we needed this ASAP.) Car shopping can be stressful. These two men were patient, walked us through every step, and although we did look at vehicles at other dealerships, this is the dealership that feels like family to us - we know them, we know what their about, and we trust them. I'd highly recommend working with either Rick or Michael when you are looking to make your next VW purchase at this dealership. Such a great place! More
Another Great Experience This my third car from this dealership. The first I purchased, and the last two have been leased. The staff and service people are the best. They a This my third car from this dealership. The first I purchased, and the last two have been leased. The staff and service people are the best. They are professional, genuinely interested in helping the buyer make an informed decision and really a nice group of people. I would wholeheartedly recommend this dealership.. More
Bought a new GTI Bought a new 2018 GTI from Inver Grove and Michael Grover was great to work with. Very friendly and explained everything I needed to know about the ma Bought a new 2018 GTI from Inver Grove and Michael Grover was great to work with. Very friendly and explained everything I needed to know about the many new features of the car. Automotive electronics have come a long way since I bought my last car over 10 years ago. So it was really helpful to have someone like Michael to walk me through the basic setup. The rest of the team at Inver Grove also made the car buying process smooth and stress free. More
Just bought a Jetta SEL I was contacted by Dan after looking at the new Jettas on line Make sure if you are a repeat VW buyer you bring proof to get the repeat customer disco I was contacted by Dan after looking at the new Jettas on line Make sure if you are a repeat VW buyer you bring proof to get the repeat customer discount. I felt Dan was honest and fair not pushy like I experienced back in 2011 from Burnsville VW. I ended up buying a Jetta SEL when I was actually looking at the r line. It also was an insane day for me and much to my surprise Dan understood and waited for me to return to the dealership to close the deal. I live in Chaska and had to drive from Inver grove to chaska to St. Paul back to chaska then back to IG lol as I said he hung out and waited for me to return that earns him 10 stars in my book. I couldn’t be happier with the service and my new 2019 Jetta SEL . I highly reccommemd Dan just tell him David FR sent you 🤓 More
Repeat customer Sam was great to work with - attentive and helpful. He’s one of the reasons I’ve gotten my last three cars there. I would recommend Sam and Inver Gr Sam was great to work with - attentive and helpful. He’s one of the reasons I’ve gotten my last three cars there. I would recommend Sam and Inver Grove VW to anyone looking for a positive car-buying experience! More