Volkswagen of Inver Grove
Inver Grove Heights, MN
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I recently purchased a vehicle from Volkswagen Inver Grove and am truly impressed with this dealership. My sales person, Duane, was personable friendly, and responsive to my priorities and understood wh Grove and am truly impressed with this dealership. My sales person, Duane, was personable friendly, and responsive to my priorities and understood what I wanted and needed. He and the dealership also went the extra mile when there was a concern with the car that wasn't apparent upon their initial inspection. They worked with me through every step of evaluating and addressing the repairs needed and delivered the highest standard of ethical customer service to me. I'd highly recommend them to others for their honesty and integrity. More
Dave was great to work with; I never felt rushed or pressured & he was extremely knowledgeable. I already knew the dealership as I had a previous car serviced at this dealership. I would not hesitate pressured & he was extremely knowledgeable. I already knew the dealership as I had a previous car serviced at this dealership. I would not hesitate to recommend Dave & the dealership to anyone looking for a new or nearly new VW. More
Luke was very pleasant to work with,and very knowledgeable about the car we bought,and went the extra mile to get our phones and driving preferences all set up on the car. Thank You knowledgeable about the car we bought,and went the extra mile to get our phones and driving preferences all set up on the car. Thank You More
Had my oil changed on 12/10. On the way home, the bottom panel of the dash falls off where they checked the cabin air filter. Not exactly quality work. Starting 12/16, I call On the way home, the bottom panel of the dash falls off where they checked the cabin air filter. Not exactly quality work. Starting 12/16, I called daily to check a price and schedule a repair I've been needing. Each time, the service advisors are busy, the receptionist takes my number and says someone will call me back shortly. Still no call back. The other VW dealers in the area know how to communicate and do quality work, I'll be using them. More
The staff at the dealership were all very friendly and willing to help me with my new vehicle. they were also knowledgeable in helping to answer all my questions. Smooth process. willing to help me with my new vehicle. they were also knowledgeable in helping to answer all my questions. Smooth process. More
When I arrived at Volkswagen of Inver Grove, I asked to see a sales consultant and Matthew immediately arrived to help me. I wanted to trade in a Jetta with a sunroof for one without and he asked me what k see a sales consultant and Matthew immediately arrived to help me. I wanted to trade in a Jetta with a sunroof for one without and he asked me what kind of Jetta I wanted. It turned out the floor model was just what I wanted and he gave me the numbers of what I could get for my trade-in and what the new car would cost me. I agreed to it and he wrote up the paperwork and then I met with Andrew regarding the warranty and the scheduled maintenance plan. I picked up the new car the next day and they were ready for me with the car cleaned up with a full tank of gas. The whole experience was easy and enjoyable because both Matthew and Andrew were professional, courteous, and friendly throughout the entire time I worked with them. I highly recommend this dealership. More

