Volkswagen of Inver Grove

If you want a quality used vehicle dont buy it here. Poor quality used vehicles. They dont have the integrity to back up what they sell. This dealership deserves accountability for the lack of Poor quality used vehicles. They dont have the integrity to back up what they sell. This dealership deserves accountability for the lack of integrity and customer service. Update in response... Still nope Trying to manipulate the situation to act like you did the right thing is not ethical. Providing a loaner, completing an alignment, and replacing the wiper blades doesn't resolve the following issues with the vehicle which you were given multiple attempts to fix: leaking power steering pump, leaking power steering lines, leaking valve cover gaskets, leaking spool valve gaskets, worn and deteriorating to the point of not being able to be aligned suspension components, fouled spark plugs, sliding door mechanisms failing, multiple exterior and interior lights not working, timing belt in need of replacement, and transmission cooler lines leaking all of which have been verified and documented by a certified mechanic. The issue is the failure of a thorough used car inspection by your mechanic. The issue is the failure of your integrity to take accountability for what you sell after the fact. Your trying to get out of it as cheap as possible. I've already started the process to get this vehicle road worthy out of my own pocket due to your failure to do so. Wanted a reliable family vehicle you failed to provide that. More

I recently purchased a vehicle from Volkswagen Inver Grove and am truly impressed with this dealership. My sales person, Duane, was personable friendly, and responsive to my priorities and understood wh Grove and am truly impressed with this dealership. My sales person, Duane, was personable friendly, and responsive to my priorities and understood what I wanted and needed. He and the dealership also went the extra mile when there was a concern with the car that wasn't apparent upon their initial inspection. They worked with me through every step of evaluating and addressing the repairs needed and delivered the highest standard of ethical customer service to me. I'd highly recommend them to others for their honesty and integrity. More

All the staff were very helpful, courteous and went above and beyond to assist me. and beyond to assist me. More

Dave was great to work with; I never felt rushed or pressured & he was extremely knowledgeable. I already knew the dealership as I had a previous car serviced at this dealership. I would not hesitate pressured & he was extremely knowledgeable. I already knew the dealership as I had a previous car serviced at this dealership. I would not hesitate to recommend Dave & the dealership to anyone looking for a new or nearly new VW. More

Luke was very pleasant to work with,and very knowledgeable about the car we bought,and went the extra mile to get our phones and driving preferences all set up on the car. Thank You knowledgeable about the car we bought,and went the extra mile to get our phones and driving preferences all set up on the car. Thank You More

Dan and everyone else I dealt with Were all excellent. . Purchasing my new Tiguan was a breeze.. Thanks guys . Purchasing my new Tiguan was a breeze.. Thanks guys More

When I arrived at Volkswagen of Inver Grove, I asked to see a sales consultant and Matthew immediately arrived to help me. I wanted to trade in a Jetta with a sunroof for one without and he asked me what k see a sales consultant and Matthew immediately arrived to help me. I wanted to trade in a Jetta with a sunroof for one without and he asked me what kind of Jetta I wanted. It turned out the floor model was just what I wanted and he gave me the numbers of what I could get for my trade-in and what the new car would cost me. I agreed to it and he wrote up the paperwork and then I met with Andrew regarding the warranty and the scheduled maintenance plan. I picked up the new car the next day and they were ready for me with the car cleaned up with a full tank of gas. The whole experience was easy and enjoyable because both Matthew and Andrew were professional, courteous, and friendly throughout the entire time I worked with them. I highly recommend this dealership. More