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Volkswagen of Garden Grove
Garden Grove, CA
142 Reviews
Welcome to Volkswagen of Garden Grove. When you need a new Volkswagen, you can always count on us. We have all the models you are looking for including the popular Tiguan, Atlas, and Jetta. What’s more, we also have an impressive pre-owned inventory that has all the quality that you want and need. We are also here for any service that you need. With our friendly service department, we can handle basic maintenance, major repairs, and even auto detailing. We work on all makes and models too.
Volkswagen of Garden Grove is a family-owned dealership and a proud member of the Circle Auto Group. We’ve been serving customers since 2008, and we look forward to serving customers in this great Garden Grove community for many years to come. From Garden Grove, we can serve all the surrounding areas too including Orange, Yorba Linda, Anaheim, Anaheim Hills, and more. Throughout our history, we’ve been a top-rated dealer and we even have one of the highest customer service scores in the VW Group of America. Whether you go on Yelp, CarGurus, or any other dealer rating site, you will see that Volkswagen of Garden Grove is a dealership that you can count on.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 142 reviews
January 07, 2011
First 3 words that come to mind when describing my experience with VW of Garden Grove and the people there: Professional, Friendly, Courteous, Patient, Honest, Integrity, Transparent, Gracious. OK, t experience with VW of Garden Grove and the people there: Professional, Friendly, Courteous, Patient, Honest, Integrity, Transparent, Gracious. OK, that was more than 3 words. I just couldn't stop after I started, and can possibly keep going. But I think you get my point. As a VW enthusiast, I have owned 5 VWs in the last 10 years, and have had the opportunity to purchase vehicles from several VW dealerships in Southern California. Hands-down, this has been my best purchase experience from a VW dealership. Though this was my first purchase from VW of Garden Grove, they have earned my future business as well. And in business, especially in our current economic climate, retention is just as important as new business. In my situation, they have earned both. Everyone I had interactions with at VW of Garden Grove demonstrated utmost professionalism: Tim Vest, Tina Hoover, Jeff West, Anya Artemyeva. As described above, they were extremely patient with my shopping process exceeding all of my expectations. Rather than forcing a sale, they worked with me to best meet my objectives. Without overindulging on sharing my positive experience at VW of Garden Grove, I will conclude by saying that they have truly earned my future business. Thank you Tim, Jeff, Tina, Anya and everyone at VW of GG ... you guys ROCK! Groove on in the Grove! I LOVE my new 2011 CC! More
by VWEnthusiast
Employees Worked With
Tim Vest, Tina Hoover, Anya Artemyeva and Jeff West
September 05, 2010
Volkswagen of Garden Grove exceeded all of my Volkswagen of Garden Grove exceeded all of my expectations. I had originally visited the San Juan Capistrano dealership because it was closer to my Volkswagen of Garden Grove exceeded all of my expectations. I had originally visited the San Juan Capistrano dealership because it was closer to my house. I went home and researched online if Triple A or Costco offered better prices, and Garden Grove came up on every website. Within an hour, Jeff West contacted me. He was extremely helpful and friendly over the phone. When I actually met him in person he was professional and humorous, and mentioned how his son drives a volkswagen, and I really felt like I had made the right decision by purchasing mine. His assistant, Anya Artemyeva took over the financials and legal info from there. She was professional, extremely knowledgeable about cars, and helpful with all my questions, and explaining everything thoroughly. She made it easy to contact her by phone or e-mail, always responded immediately, and even gave me her cell phone number on her day off incase I had additional questions. I was very impressed with Anya's performance and felt very at ease and comfortable every time we spoke via email or on the phone. I felt the same way when I finally met her in person, she was also stunning! Anya spent over an hour with me, inside and out of my new car explaining how everything works, she set up my blue tooth, and made sure I didn't drive off the lot until all of my questions were answered. I have already recommended Volkswagen of Garden Grove to all of my friends and family, and shared with them my wonderful experience. I will continue to do that. Thanks to Anya, I drove off the lot extremely confident that I had made the right decision with my new purchase. I absolutely love my new jetta thanks to Anya. More
by dawnpets
Employees Worked With
Anya Artemyeva
