Volkswagen of Gainesville
Gainesville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Work in Progress..Final update when we take delivery. We came in wanting a TDI for fuel economy, no batteries, just an avg of 40+mpg. We got it in the Passat. They listened to me and didn't load my trade We came in wanting a TDI for fuel economy, no batteries, just an avg of 40+mpg. We got it in the Passat. They listened to me and didn't load my trade value and only come down a small amount on the new, they did it the right way, "here is what your trade is worth and hear is how low we can go on your new Passat." As a former car salesmen I liked the fact that there was no back and forth. They knew I did my homework before we came in. I knew most of the incentives and rebates, their msrp, invoice vs true cost and that my trade in was not a mint. The experience was good once we worked past a hiccup in paperwork. I would highly recommend them and the VW brand to anyone. Thanks Raj and Ali. More
We love Volkswagen of Gainesville, FL By far, this dealership has it all. Justin McKittrick was our sales rep. and from the very start he was attentive to our needs and we were very very p By far, this dealership has it all. Justin McKittrick was our sales rep. and from the very start he was attentive to our needs and we were very very pleased with his overall approach and attitude. He was kind and caring and very personable. We enjoyed dealing with him and we purchased a Beetle. We were able to get a great deal with no stress and we are so pleased, it was an overall really great experience. We enjoyed dealing with the sales manager, Ali Ansari, as well as the finance rep. Everyone was extremely laid back and nice. We got the royal treatment. Thank you for everything! We will recommend you to anyone we know that wants a volkswagen in Tallahassee, FL. Steve and Janis Maloney More
Wonderfully unexpected purchase I came in for scheduled service on my 2012 Jetta and left with a brand new 2015 Jetta. Justin explained the new incentives; I could not pass up the l I came in for scheduled service on my 2012 Jetta and left with a brand new 2015 Jetta. Justin explained the new incentives; I could not pass up the lifetime warranty and 7 years worry free maintenance. This is my third Jetta from Gainesville VW and each buying experience has been great! More
Wonderful experience Very kind and helpful. Helped me to be able to get the car of my dreams in a way that worked for me. Would highly recommend them to anyone. Very kind and helpful. Helped me to be able to get the car of my dreams in a way that worked for me. Would highly recommend them to anyone. More
Amazing people, awesome experience! As a "first time" buyer who has only previously purchased from BHPH lots, I was expecting to be turned away immediately as I had at so many other plac As a "first time" buyer who has only previously purchased from BHPH lots, I was expecting to be turned away immediately as I had at so many other places before. From the first time Justin contacted me on the phone, I could tell he was genuinely interested in hearing my situation and helping me out. Even as a young person doing it all on my own, Justin and his team did absolutely everything in their power to help me despite my credit and purchase history. Not only were they able to help me get a newer car, but a certified used, still-under-factory-warranty car! I could not be more grateful. I would, without a doubt, recommend them to friends, family, anyone. If you're seeking a quality car from a friendly, no-pressure salesperson, I wouldn't even consider going elsewhere! More
First Time Car Buyer is Impressed! I finally had to upgrade from now 15 year-old car I learned to drive when I was a teenager, and I was nervous about going alone and picking the right I finally had to upgrade from now 15 year-old car I learned to drive when I was a teenager, and I was nervous about going alone and picking the right one. From the time I sent an information request in on the web, Justin stayed in contact with me and helped me through the whole process! He was patient with my many questions, told me about options I hadn't considered like leasing, and was overall a friendly delight to work with. I left the dealership feeling confident in my choice of cars. The other employees were friendly too, especially the finance officer. I will be returning when it's time to buy my next car! More
Great! From day one I've enjoyed the kindness shown by every employee at Gainesville Volkswagon. I would like to thank Tony, Justin, and Kyle. I would like t From day one I've enjoyed the kindness shown by every employee at Gainesville Volkswagon. I would like to thank Tony, Justin, and Kyle. I would like to thank the entire staff. More
recent servicing I've owned a lot of vehicles in my 68 years of life and I can truly say that I've never been taken better care of. Branden, my service tech was top no I've owned a lot of vehicles in my 68 years of life and I can truly say that I've never been taken better care of. Branden, my service tech was top notch! They did more then they had to, and I left there with a strong sense of trust in them. Great job! Thanks! More
Disgraceful and embarrassing customer service Volkswagen Gainsville - Review from Blacksburg, Virginia 1 of 1 Volkswagen Gainsville Reviews Issue not resolved 14 minutes ago 3 Blacksbur Volkswagen Gainsville - Review from Blacksburg, Virginia 1 of 1 Volkswagen Gainsville Reviews Issue not resolved 14 minutes ago 3 Blacksburg, Virginia Other More Mark as resolved Write Update Add images or PDFs Add Link to YouTube This is the start of a social media review on every social media avenue possible about a dealership that's completely incompetent, I have a 2015 golf that the dealership have changed 4 axles on, cannot diagnosis an issue to save their lives, a service manager that has an attitude and an ego that will destroy Any business , a GM that is rude and cannot communicate and bottom line I have a vehicle that's been 27 days In an incompetent dealership Dealership that don't understand the power of customer service ! A dealership that also wants a minimum of $2500 more for a new vehicle than it's competition. Whatever you do do not walk in the door of a business's that's in a current mess due to being turned over and a business that doesn't understand the consumer comes first. Please feel free to email me at hunter1026@comcast.net to view their service records and the cold hard facts of this shocking mess The dealership has been reported to the better business bureau for their pathetic treatment if a consumer ,also Facebook, Twitter, Instagram and student bodies at UF To add insult to injury the dealership will not respond nor acknowledge how they put 900 miles on my vehicle sitting in their dealership !!!!! I hope Volkswagen shuts them down No surprise how they keep changing ownership they think because it's a student town they can treat customers like garbage More
VW Beetle Very honest and kept their word without being overbearing which novel for a dealership. Got my car that I wanted and very happy with it Very honest and kept their word without being overbearing which novel for a dealership. Got my car that I wanted and very happy with it More