Volkswagen of Fort Myers

I just purchased a vehicle here a couple days ago and although it's a great car my experience was not very good. While negotiating my deal they were trying to add in things I had already told them I didn although it's a great car my experience was not very good. While negotiating my deal they were trying to add in things I had already told them I didn't want in order to charge me more money. After the deal was done I brought the car home and noticed there was a crack in the windshield which I didn't notice because they covered it with a sticker. I went to the dealership to see if they would fix the windshield and to ask a question I had about a charge on my paperwork, and the manager Jimmy Young was very unprofessional getting upset and shaking and not wanting to discuss these issues with me. He would not fix the windshield which is such an inexpensive fix for a dealership that makes so much money and threatened to kick me out of the dealership. The way I was treated does not make me want to refer my family and friends to this dealership that tries to squeeze every dime out of you. When I first went there Jimmy said he does business differently but from what I have seen he's just another shady salesman.I will be refinancing asap. More

Courteous, knowledgeable, sales / service awesome, clean customer area, always greeted at door, 19 years and counting a customer customer area, always greeted at door, 19 years and counting a customer More

Great customer service but I think the maintenance department dropped the ball when they sold me the vehicle that didnt last 3weeks before it became inoperable department dropped the ball when they sold me the vehicle that didnt last 3weeks before it became inoperable More

Awesome service, great customer service, we just passed by the dealership just to look and we ended up having a brand new Tiguan. We love it by the dealership just to look and we ended up having a brand new Tiguan. We love it More

The salesman was professional, he answered all my questions, gave me a great deal. The experience at this branch was pretty good. questions, gave me a great deal. The experience at this branch was pretty good. More

I had the best experience at Volkswagen Ft Myers! This was the easiest dealership I have worked with. I was in and out with a brand new Atlas in 2 hours. I worked with Jordan and he was understanding This was the easiest dealership I have worked with. I was in and out with a brand new Atlas in 2 hours. I worked with Jordan and he was understanding, knowledgeable and made the process stress free! Volkswagen Ft Myers was efficient and also made sure that everything was covered at the best price in town. I recommended anyone to go here! More

Joe was amazing! And finance manager as well!!! They got me into what I needed!! Will def be coming here for my future vehicles And finance manager as well!!! They got me into what I needed!! Will def be coming here for my future vehicles More

Cameron in Sales, Dean the finance specialist and Brandon were all super helpful and professional with the purchase of my 2024 Tiguan. I would 100% recommend this dealership and I would send my friends here were all super helpful and professional with the purchase of my 2024 Tiguan. I would 100% recommend this dealership and I would send my friends here. More

Always a Wonderful Experience! Great Selection of Vehicles and No Hassle Deals. We are Never Disappointed with Ft. Myers VW. Great Selection of Vehicles and No Hassle Deals. We are Never Disappointed with Ft. Myers VW. More