Volkswagen of Fort Myers

The VW of Fort Myers dealership is clean, friendly, hospitable, and was a pressure free experience. Me, my wife, and our son were there last week and our comfort and our questions were their priority. hospitable, and was a pressure free experience. Me, my wife, and our son were there last week and our comfort and our questions were their priority. Great dealership experience. Josiah presented us with the numbers we requested and at no moment did we feel pressured or uncomfortable. He answered every question with 100% clarity and knowledge of the products in question. This was a very pleasant car buying experience because of him and the rest of the VW of Fort Myers team. Thank you! More

The dealership was very clean people very helpful. The salesman was very polite did not push for any videos or anything like that The salesman was very polite did not push for any videos or anything like that More

Recently, I completed the purchase of a vehicle at Volkswagen of Fort Myers, 14060 S Tamiami Trail, Fort Myers FL. I want to take this opportunity to express my appreciation to Tomi and Roland Norio Volkswagen of Fort Myers, 14060 S Tamiami Trail, Fort Myers FL. I want to take this opportunity to express my appreciation to Tomi and Roland Norio for making the long hours process come to fruition. Roland, your untiring efforts helped me get the vehicle that I wanted. You didn't give up even when I was about to give up. You took 'my quest' to the finish line. Customer Service is second nature to you. Thank you, Roland, your friendly, caring, attentive approach, will forever be esteemed. Maria Santiago Cape Coral FL More

Jimmy and Jeremy were outstanding! !!! I bought 3 cars at the same time for my family. I really appreciate their kindness and expertise! Jordan is also a great guy!!! !!! I bought 3 cars at the same time for my family. I really appreciate their kindness and expertise! Jordan is also a great guy!!! More

The service department is horrible. They have a nasty attitude and they never answer the xxxx phones. I had an appointment three weeks I needed a loaner when I got there no loaner. I wa They have a nasty attitude and they never answer the xxxx phones. I had an appointment three weeks I needed a loaner when I got there no loaner. I wasn’t even on the schedule for an appointment. They said that I had never got an appointment and I had a piece of paper that they gave me saying come back on that date Scramble A car from enterprise so I can go to work. I’ve been calling for the past two days to find out the status of the vehicle no answer they put you on hold forever and ever horrible from one to 10 I give a zero for customer service and a zero for attitude, horrible attitude at the service department. I’m not saying the whole dealership I’ve only dealt with the service department and they suck out loud. More

Terrible. Can’t fix an issue and had my car over two months with no communication. GM was also talking about items he has no idea to try and cover himself. The Can’t fix an issue and had my car over two months with no communication. GM was also talking about items he has no idea to try and cover himself. They sold me a car that was broken and offered to switch it because they didn’t have time to fix it. Avoid please! Service manager and advisors are rude, unprofessional, and dirty More

Jeremy gave us an amazing sales experience from the 1st text up until we signed on the dotted line. He has a positive attitude, he's very knowledgeable and just an overall great person to work with. We wil text up until we signed on the dotted line. He has a positive attitude, he's very knowledgeable and just an overall great person to work with. We will definitely refer Jeremy and VW of Ft. Myers to our friends and family. Thank you! More

The Fort Myers VW team were great to work with and I would recommend to family and friends. would recommend to family and friends. More

Very accommodating, knowable staff. they work with you based on your needs, without any pressure. they work with you based on your needs, without any pressure. More

Didn't like that they charged dealer fees, but they did lower the price a few grand, so that camcelled them out. Overall a great dealership and a painless process. lower the price a few grand, so that camcelled them out. Overall a great dealership and a painless process. More