Volkswagen of Fort Myers

Great experience!! I have bought a couple of cars from this dealership now and words do not make justice for how great the customer service is. Joe Weidenfeller has been I have bought a couple of cars from this dealership now and words do not make justice for how great the customer service is. Joe Weidenfeller has been our sales advisor a couple of times and he is just a great person. no hassles and completely honest. Jeffrey Burke also made our experience very pleasant. he explained everything to us and was just great overall experience. its safe to say I will be coming back. More

Friendly and comfortable experience Joe was friendly and easy going when my mom and I came in. Purchased a car that afternoon and Jeff who handles financing was also friendly and answere Joe was friendly and easy going when my mom and I came in. Purchased a car that afternoon and Jeff who handles financing was also friendly and answered all the questions I had. Would definitely recommend this dealership to anyone looking for a car! And would definitely recommend Joe as the salesmen to use! More

Fantastic customer service and great deals Joe was fantastic. We gave him parameters and he stayed within them without question. He was honest. He wasn't pushy or overbearing. He made us feel w Joe was fantastic. We gave him parameters and he stayed within them without question. He was honest. He wasn't pushy or overbearing. He made us feel welcome and invited. We will definitely spread the word about VW of FM. Honest car dealership. Tough to find those. Also, kudos to Gabe for going at it with the banks and getting us a great interest rate. Thanks!!! More

Great experience at Volkswagen of Fort Myers! My experience at Volkswagen of Fort Myers was the best by far. Joe was very knowledgeable on the vehicles, friendly, I never once felt uncomfortable o My experience at Volkswagen of Fort Myers was the best by far. Joe was very knowledgeable on the vehicles, friendly, I never once felt uncomfortable or pushed by him. I love my new Jetta and I want to say a big thank you to Joe for that!! He's a great salesman! More

Enjoyable, fun, overall great VW-buying experience! The car buying experience and customer service we received in the process of purchasing my (absolutely adorable and awesome) Tiguan was the best I've The car buying experience and customer service we received in the process of purchasing my (absolutely adorable and awesome) Tiguan was the best I've experienced. Not were we completely comfortable and at ease throughout, I also live out of town, and the timely responses and flexibility when working with our schedule while we were in town was SO wonderful and considerate. We worked directly with Joe Weidenfeller, who made the process informative and FUN (which, shouldn't it be?!). I've wanted a Volkswagen since I can remember, and a Tiguan for about 5 years - and he made both myself and my parents comfortable and even more excited about the choice we made as well. I cannot say enough good things! In addition to Joe, everyone was incredibly friendly and a pleasure to work with. I plan to make sure I am in the area to get my car serviced with VW of Fort Myers in the future! In the meantime, I'll be smiling cruising around in my Tiguan - so obsessed. See you soon and thank you again Joe + team! More

Great Service, Very Happy I'm seeing a lot of really nice posts about the sales rep Joe Weidenfeller. I gotta tell you they're all true. Joe was an amazing help in finding th I'm seeing a lot of really nice posts about the sales rep Joe Weidenfeller. I gotta tell you they're all true. Joe was an amazing help in finding the care I wanted. Charismatic, funny, and all around nice guy. He'll work with you on the price if he can tell you really need it. Got me a nice brand new 2015 jetta for college. Really happy. More

Lady's Luck My husband was in the hospital when I had an accident that totaled our car. I am not knowledgable about cars and dreaded the process of finding a rep My husband was in the hospital when I had an accident that totaled our car. I am not knowledgable about cars and dreaded the process of finding a replacement. I stopped by Volkswagen of Fort Myers and got the luck of the draw with salesman Joe Weidenfeller. Ladies, you do not have to worry about doing this on your own, with a pro like Joe. He made it enjoyable, easy and effortless. He was extremely patient, taking time to educate me and when I told him our comfortable price point, he never tried to push to a higher level. Joe went above and beyond to be kind, considerate and professional in helping me to choose a safe car at a fair price. Joe Weidenfeller is a gentleman and a giant in the car sales biz. My husband and I thank you, Joe, for all of your time and effort. You have made two more lifelong customers. More

Questionable Practices I went to Volkswagen on the suggestion of a friend with the hope of turning our one car with negative equity into two used cars. We were told to see M I went to Volkswagen on the suggestion of a friend with the hope of turning our one car with negative equity into two used cars. We were told to see Mike, however, he was with someone else. The person we worked with seemed amiable enough, however, instead of working the deal that we wanted he tried instead to get us into a lease on two new Jettas. Knowing that our credit was less than stellar, I was doubtful of this solution. After the sales rep pulled our credit report for us to review, our scores were unbelievably low. Because of this, our interest rate went through the roof and the offer went from two Jettas to one (which is the total opposite of what we were trying to accomplish). Not being able to get us into a second car (he never even attempted to get us into used cars like we requested), we walked away, questioning what could have happened to our credit that would drop our scores so low. Seeking answers, I logged into Credit Karma this morning to find that the credit scores presented to me last night were 100 points LOWER than my credit scores being reported by Credit Karma today. How is this even possible??? I can't help but question the reputation of the dealership and the finance manager when I am confronted with such a vast difference in my credit scores after 12 short hours. I would recommend to anyone that you do your credit research in advance. Be educated so that when a dealership tries to get one over on you so they can jack your interest rates, you can call them on it. More

Positive Experience I worked with the sales rep Joe, he was great. He got me into a 2015 Jetta lease. No complaints! Troy was also very helpful, I worked with the sales rep Joe, he was great. He got me into a 2015 Jetta lease. No complaints! Troy was also very helpful, More