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Volkswagen of Fort Myers
Fort Myers, FL
221 Reviews
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Showing 221 reviews
November 01, 2015
Great Buying Experience Just a quick "Thanks" to Joe Weidenfeller and Jeffrey Burke for making my car buying experience great. I purchased a 2013 Jetta and I was very impress Just a quick "Thanks" to Joe Weidenfeller and Jeffrey Burke for making my car buying experience great. I purchased a 2013 Jetta and I was very impressed. They are extremely professional and explained everything to me before I signed any paperwork. No question was left unanswered. I would highly recommend them to anybody looking for a Volkswagen. More
by germania29
Employees Worked With
Joe Weidenfeller, Jeffrey Burke
October 05, 2015
ATTENTION VW OWNERS: AVOID SERVICE LIKE THE PLAGUE ATTENTION VW OWNERS: AVOID THIS DEALERSHIP LIKE A PLAGUE. I sure wish I had. My husband and I are both struggling teachers and we once thought they su ATTENTION VW OWNERS: AVOID THIS DEALERSHIP LIKE A PLAGUE. I sure wish I had. My husband and I are both struggling teachers and we once thought they supported teachers. Until today. It appears as though the lying to customers doesn't stop at the top. I was very disappointed with my car experience. After buying my 2012 Jetta, I found a few small issues within a week of driving my car. Dominic, my sales person, promised that they would be taken care of when I came back in for my first service appointment. At my first service appointment, I was told that these issues weren't covered under a certified used car warranty and that it would cost $300 out of pocket-- on top of a $500 40k mile service that HAS to be done. Dominic conveniently "forgot" about the conversation and he never documented it. Not only was I not told that I would have to pay $500 for a service appointment only 4k miles after driving my car (seriously, why couldn't this service have been done BEFORE I bought the car???) but also that a seller's promise means nothing because he didn't write it down. I was willing to be loyal to VW even after the emissions scandal, but when the local branch doesn't take care of its loyal customers (this is my third VW car), I think I will have to switch to a different brand. Very sad and disappointing. More
by TeacherCD
Employees Worked With
Dominic, David, Stephanie
September 29, 2015
Great Customer Service Thank you Joe Weidenfeller and Troy Arch for helping me with my new car purchase. I found you both to be professional, friendly and knowledgeable. The Thank you Joe Weidenfeller and Troy Arch for helping me with my new car purchase. I found you both to be professional, friendly and knowledgeable. The entire process was seamless and straightforward. I love my new Eos. My car was ready to drive off the lot as soon as I was done with all my paperwork. Joe took his time and gave me a complete overview of all the options on the vehicle before I drove off. I would definitely recommend purchasing a vehicle from Volkswagen of Fort Myers. More
by Tina Love
Employees Worked With
Joe Weidenfeller and Troy Arch
September 23, 2015
Excellent dealership with spectacular service!!! Good Morning Joe, I want to thank you, Brad and team at Volkswagen of Ft Myers for the excellent service in the lease buy-out for my daughter. You Good Morning Joe, I want to thank you, Brad and team at Volkswagen of Ft Myers for the excellent service in the lease buy-out for my daughter. You flawlessly walked us through step by step what was needed to close the deal within a couple of hours and with me being in New York! This is one car deal that must go down in the record books for a shining example of what customer satisfaction is all about. You may recall that it all started 3 years ago when you assembled the lease for us, again while we were in New York. My daughter was about to start her third year at Florida Gulf Coast University and was moving off campus. I don’t know if you recall but we visited your show room at the end of that second year. Having just visited the dealership next to you, we walked over to VW of Ft Myers and were greeted at the door by you and another member of the sales group. We felt like we were with family as soon as we walked in to your show room. Besides that and perhaps most important I felt the Jetta was a superior car to those we just saw. As you know a few months later we made the deal over the phone for the Jetta SEL, which I thank you for finding at a nearby dealer. We flew into FT Myers at the start of the school year and drove directly to your show room where you had the Jetta inside all ready for delivery. I was impressed and my wife and daughter couldn’t believe their eyes. The paper work was ready and the deal was closed seamlessly in just a few hours we were on the road. Again our experience and your superior service earns a solid 10 stars. During the past 3 years we have serviced the Jetta at your facility. The service team has always performed flawlessly as well. Always offering my daughter convenient service times that fit her school schedule or performing service while she waits in your comfortable waiting area. All in all our past and present experience with this purchase has been beyond satisfactory. I am actually overwhelmed by the care provided my daughter from the lease to the buy-out of this car. I will be sure to point anybody your way that is looking for a new car and I will do so with sincere confidence and if I’m in the market for a car I might just fly down, it would be great to see you and the team again! Best regards, Bill More
by alexcap
Employees Worked With
Joe Weidenfeller, Brad Burkey, Troy Arch
September 17, 2015
Another awesome VW Fort Myers experience! We have purchased 5 cars over the past 10 years from VW Fort Myers and have dealt with Joe Weidenfeller each time. He is consistently honest and fort We have purchased 5 cars over the past 10 years from VW Fort Myers and have dealt with Joe Weidenfeller each time. He is consistently honest and forthcoming, and considers the customer's goals from start to finish. We can call him and chat with him about what we're looking. VW of Fort Myers has taken care of me and my family for many years. The dealership itself is clean, friendly and safe; it's nice to have someone working with you to satisfy your needs in sales, finance and service. More
by alrng321
Employees Worked With
Joe Weidenfeller, Jeffrey Burke
September 16, 2015
Great to deal with Joe weidenfeller is a great guy. He took the hassle out of buying a vehicle. The experience was painless. My husband and i will definetly go back to t Joe weidenfeller is a great guy. He took the hassle out of buying a vehicle. The experience was painless. My husband and i will definetly go back to this dealership, and salesman, to buy a vehicle. Joe was directly to the point, gave us fair market value on our trade in and our new (used) vehicle. He offered us water, coffee and snacks while waiting for financing to go through. Even the financial experience was painless. We want to thank you. More
by Angelcharlotte
Employees Worked With
Joe weidenfeller
September 05, 2015
Great experience!! I have bought a couple of cars from this dealership now and words do not make justice for how great the customer service is. Joe Weidenfeller has been I have bought a couple of cars from this dealership now and words do not make justice for how great the customer service is. Joe Weidenfeller has been our sales advisor a couple of times and he is just a great person. no hassles and completely honest. Jeffrey Burke also made our experience very pleasant. he explained everything to us and was just great overall experience. its safe to say I will be coming back. More
by mirandagabe94
Employees Worked With
Joe Weidenfeller, Jeffrey Burke
August 27, 2015
Absolute Nightmare!! All I wanted was an oil change and for them to check my AC and an oil leak I had. It took an entire week just to perform those simple tasks. At the All I wanted was an oil change and for them to check my AC and an oil leak I had. It took an entire week just to perform those simple tasks. At the end of that week I wound up with a total bill of $529.00. That bill was for the oil change, to tell me whats wrong with the car and for the insurance on the rental car since it did take a WEEK!! To top everything, as they were pulling my car to the front they put down my window and it wouldn't go back up! I will never return to this dealership!! I would rather drive an hour to Naples to have it fixed!! More
by Alex0323
Employees Worked With
All
August 19, 2015
Friendly and comfortable experience Joe was friendly and easy going when my mom and I came in. Purchased a car that afternoon and Jeff who handles financing was also friendly and answere Joe was friendly and easy going when my mom and I came in. Purchased a car that afternoon and Jeff who handles financing was also friendly and answered all the questions I had. Would definitely recommend this dealership to anyone looking for a car! And would definitely recommend Joe as the salesmen to use! More
by tltheall
Employees Worked With
Joe Weidenfeller, Jeff Burke
July 31, 2015
Fantastic customer service and great deals Joe was fantastic. We gave him parameters and he stayed within them without question. He was honest. He wasn't pushy or overbearing. He made us feel w Joe was fantastic. We gave him parameters and he stayed within them without question. He was honest. He wasn't pushy or overbearing. He made us feel welcome and invited. We will definitely spread the word about VW of FM. Honest car dealership. Tough to find those. Also, kudos to Gabe for going at it with the banks and getting us a great interest rate. Thanks!!! More
by Ashleerene88
Employees Worked With
Joesph Weidenfeller
