Volkswagen of Fort Myers

Always a great experience!! We have bought multiple Volkswagens from this dealership and it has always been a great experience. This was the first time I actually ordered one tho We have bought multiple Volkswagens from this dealership and it has always been a great experience. This was the first time I actually ordered one though. My sales rep, Gary E., was there every step of the way and kept me informed of any updates. He even came in on his day off when the car arrived early to make sure everything was completed so I could pick it up!! Talk about service!! I could not recommend this dealership or Gary E. enough!! More

great experience buying our car We worked with Joe Weidenfeller and actually had fun buying our car! It was so easy and friendly my husband and I couldn't believe it. There were so We worked with Joe Weidenfeller and actually had fun buying our car! It was so easy and friendly my husband and I couldn't believe it. There were some things we wanted in our new car and Joe got them for us. Joe had the manager, Alex come to his office because my husband used a mobility scooter and it was easier for us to stay where we were. There were no problems. Thanks Joe More

Easy to work with. Bought a car that i needed shipped from FL to CT. These guys worked with me and were very friendly. Was able to close the deal with a few easy phone c Bought a car that i needed shipped from FL to CT. These guys worked with me and were very friendly. Was able to close the deal with a few easy phone calls and mailings. Thank you. More

We had a very good experience here! We worked with Joe and he was very friendly and realistic with us. We enjoyed his service & honesty with us. He tries his best to get us the best deal We worked with Joe and he was very friendly and realistic with us. We enjoyed his service & honesty with us. He tries his best to get us the best deal working with Jeff from financing. They both got us into the car we wanted to start our new family. We will definitely go back to them for future car purchases! More

Oh Boy /lousy phone service/system The salesperson Mr Mesidor was courteous, explanatory and professional. His Manager(Alex) was also a true professional. The car is functional and pe The salesperson Mr Mesidor was courteous, explanatory and professional. His Manager(Alex) was also a true professional. The car is functional and performs well (Thus far). Now the minuses in the dealership. earlier this week I had several questions and I had misplaced the salesperson card , Tried to call the dealership several times only to be routed several times and eventually I spoke to the service center Three times they attempted to route me to someone in the front and or the receptionist , only to greeted by A ghost. I even left a message in the GM ( no mention of being on vacation on his voice mail ) It seems the phone is only answered at will and not too often. I finally contacted the Sonic Corporate office in North Carolina, and explained my frustration , They listened and advised me they would contact the GM to call me . Today several days later, I was able to speak to a human being at the dealer, only to be told he is away on vacation!!!.Could have left a message indicating same. I had to visit the local Honda dealer in Coconut point to resolve my questions, then i was able to speak to Mr Mesidor, and he explained and resolved my other concern ( pass seat air bag light on unless there is person seated) . My comments are not indicative of the salespersons, service, vehicles, and staff, Jut the LOUSY PHONE SERVICE, cheap is not always the BEST.. Someone should be available at all times to answer the incoming CALLS More

Great 1st Time Buying Experience for Single Woman I had lost my car in the SWF Flooding a week prior and I needed to purchase a vehicle within a certain price range for my insurance coverage. I conta I had lost my car in the SWF Flooding a week prior and I needed to purchase a vehicle within a certain price range for my insurance coverage. I contacted the dealership about some cars of interest and spoke with Mike Welden. He was really friendly and answered all of my initial questions. When I arrived at the dealership, I was immediately greeted by Joe Weidenfeller and Mr. Welden. I was by myself and nervous because I have never purchased a vehicle on my own before and a female, who does not know a lot about cars. Mr. Weidenfeller sat down with me and treated me like I was his own daughter looking at vehicles. He explained everything in great detail and spoke with my parents who live across the country over the phone to explain things. He never rushed me or made me feel pushed. He was just straightforward and honest. He helped me get me an excellent vehicle that was not only within my budget, but also has tons of updated features that I never would have thought I would have been able to get within my price range. When I say that Mr. Weidenfeller and his team went above and beyond to help me get everything set up properly, this is not an exaggeration. They stayed after hours and even took my rental car back for me. These guys are great! I will definitely use Mr. Weidenfeller's services again and hope you do too! More

Boken promise Hi I bought two cars from you and I was given 1 key for my second car and I was promised a second key and it has been three months Hi I bought two cars from you and I was given 1 key for my second car and I was promised a second key and it has been three months More

Excellent car buying experience We were very impressed with the knowledgeable, professional and courteous manner of our sales advisor Joe Weidenfeller. Our overall buying experience We were very impressed with the knowledgeable, professional and courteous manner of our sales advisor Joe Weidenfeller. Our overall buying experience was very positive and stress free. More

Ay Istenem! Car shopping ist sehr gut! My fiancee and I had the very good fortune to discuss our new car requirements with Joe, whose business card lists him as a Senior Sales Advisor. We' My fiancee and I had the very good fortune to discuss our new car requirements with Joe, whose business card lists him as a Senior Sales Advisor. We're so glad he used that term, because he's not like any car salesman either of us has ever met. Joe was cordial, patient, and friendly, getting to know and understand our needs (specifically a smooth supportive ride in the front passenger side that would be easy on my fiancee's back). We test drove a VW, then returned the next day to test drive another one. Joe was so helpful, giving us all the information we needed, never pressuring us, and advising and enabling us to have a valuable learning experience. His business card should read "Sales Advisor Extraordinaire". Alex, the facility's manager, visited with us briefly each day we were there. A cordial gentleman, he was also quite friendly and helpful. This is how car shopping should be: an unpressured, informative, and pleasant experience. Mahalo, Joe! Danke, Alex! More